April 2021 by mike staines
How does being closed all day Saturday help anyone when it's the only day most working people can visit. Other banks open Saturdays!
January 2021 by Ali K
Looking at the reviews, I can see many people unhappy. This can be used as an advantage because the BRANCH is LITERALLY EMPTY.\\n\\nI love a bank when you don?t have to wait in a queue... if you like an empty bank this branch is for you!\\n\\nTheir customer service do need to improve and becoming more friendly! I do find this issue in many Lloyds Banks.
November 2020 by Andi Lika
Horrible staff!!! Unhelpful!
October 2020 by V J
TERRIBLE CUSTOMER SERVICE. COMPLETELY PATHETIC STAFF. DON'T BOTHER JOINING IF YOU EXPECT TO BE ABLE TO CONTACT YOUR OWN BRANCH. EVEN IF YOU COME IN BRANCH, YOU WILL NOT BE SEEN.\\nI WILL BE CLOSING MY ACCOUNT ASAP.
October 2020 by Salman Jaffer
Branch with a nice open, customer friendly, collaborative feel. Annie was lovely.
October 2020 by Ruby Jackson
Johnson is an absolute pleasure to deal with. He really is a cut above any other person that I've ever dealt with in the banking sector. Sadly, I believe Peter to be one of a kind. Lloyds, if you had a team of Peters there wouldn't be any competition to rival you. Look after this unique man, he really is exceptional. Thank you Peter.\\nLike
May 2019 by Oksana Demidowicz
Horrible staff!!! Unhelpful!
January 2019 by Customer Experience
Terrible service, rude, unhelpful and arrogant. Lloyds is the worst bank in the country.. glad to bank with more reputable competitors.
August 2018 by bailey atkins
This place is terrible and the staff have about as much common sence as a lemming! Been here twice to try and pay money into someone's account first time was told to use a machine which was useless as I was paying in a lot of money and it wouldn't fit in the machines compartment after a member of staff tryed for 5 minutes (wasting my time) they finally let me pay it in over the counter and with that being spoken rudely ! And the place was empty with 2 free bank clerks the whole time !
Second time I checked the opening times off this branch it said till 7pm ,I got there at 5.57 and the doors were shut ! there were 2 customers still inside but they wouldn't let me in or open the door there for falsely imprisoning said customers for the next 15 minutes until finally letting them out to then tell me it's 6.15 and we are closed ! Literally the worst bank and unfriendly rude and unhelpful staff I've come across in any field ! Espeacially as both times I've been trying to pay money into it ! Close your accounts take your money back and bank somewhere else as these people don't deserve to be anywhere near it people !!!!
July 2018 by Clair Welton
Very positive experience. Michelle and Liz were so helpful and efficient today. Thank you ladies.
January 2018 by Shah Salaahddinn
Pathetic staff along with pathetic customers leaving me out and the likes of me.
December 2017 by Veneta Georgieva
"Lovely friendly helpful staff I'm very happy thanks so muchâ?ºâ?ºâ?ºâ??ð???ð??¯ð??¯ð??¯
February 2017 by claudia paisley
Wonderful staff. Always helpful