January 2024 by Mobashar Hassan
Thank you Mia... Honest and that's why I purchased from you.. Excellent service
December 2023 by Charlette
Amazing service today by Maizie! Helpful, friendly, and very efficient. Thanks for your help during this busy period.
December 2023 by Itsrazeken TV
Ismail is a top g, really solid guy who?s got a keen eye when it comes to customer service, he made the deciding and buying process really easy with his patience, passion and personability - I will definitely be returning and asking for him again - thanks for the Lorus
December 2023 by Lin Con
Excellent customer service courtesy of staff member Ismail. A really pleasant experience, Ismail was polite, friendly, and knowledgeable on the product, which I purchased as a result of the information that he gave me. Please acknowledge this young man?s performance. Thank you
December 2023 by Deborah Trueman
I was served by Mia and she was so lovely and kind and recommended a lovely pair of earrings for going out. I wil definitely be back in the new year when I?ve been paid and by some more - your silver earrings are beautiful and I have to wear real silver as I?m allergic to stainless steel.
December 2023 by Tim Thompson
Staff were superb dealing with us at purchase and when watch was returned because it was broken. Manager rang around to Hemel store to find replacement and was generally super helpful - fantastic customer service
December 2023 by Alice Baxter
thank you to Mia and Vera for a smooth experience getting my broken chain replaced - very easy process, welcoming and friendly, excellent customer service, no issues - thank you both!! ?
December 2023 by Axel Rubio
I received a wonderful service from Mia who took care about my request in a very polite and professional way.
December 2023 by Eryk Czerniejewski
Vera was amazing! Very helpful customer support, tried on the necklace I wanted as as a gift so I can visualise it. She also gave great advice about earrings and packaged everything so nicely!! Pleasant experience.
December 2023 by Jon Turner
The 2 Mia's are absolutely amazing!!They were super helpful with our sale as well as keeping our children entertained, very grateful. Very very happy ?
November 2023 by sachin wilson
I was completely impressed with their professionalism and excellent customer service by Samin and other staffs. Highly recommended.
November 2023 by Joshua GJ
bought a casio watch @ the watford department, fantastic sales & customer service from Mia who was brill and showed excruciating levels of patience while helping me decide which product was most suitable to me. really happy with the experience and my new watch cheers x
November 2023 by Corey Miller
Mia was a very good sales woman. Would definitely come back for her again ??
November 2023 by Samane Nemati
I had a great experience with both Mia and Ismail both have been very polite and helpful. I will definitely come back soon.
November 2023 by Cath Calvert
I went into the Watford store to return a watch I had purchased online and choose a new watch for myself. Vera was very helpful and patiently helped me choose the right watch for me. It was a Fossil watch and just by chance it was reduced today. So pleased with my purchase. It came in a lovely box and she adjusted the strap to fit straight away. I will definitely purchase a watch from here again. Definitely recommend this store they have a large selection of watches. All the staff were really friendly.
