November 2023 by Iryna Pyrtko-Moroz
I am absolutely delighted with the service provided by Rik. An advice was spot-on, professional approach really impressed me And helped me to make a right decision. Keep up the fantastic work!
November 2023 by Leona Cairns
Wonderful customer service , extremely helpful and accommodating I was also given a lot of helpful information regarding my purchase.They have an amazing team that go above and beyond for their customers, huge thank you to Imran ,Rik and Malka.(Watford branch)
October 2023 by ????
Yesterday, I went to pick up the watch I had ordered a few days earlier. I had the great pleasure of meeting Sofia, who was very helpful from the very beginning. She has a very positive attitude, smiles a lot, and is truly professional in what she does. She could answer every question, and it was really pleasant talking to her. I still can't stop marveling at how she managed to adjust the watch strap perfectly to my wrist the first time. Thanks a lot for your help, Sofia!
August 2023 by Mel Stewart
Husband brought me to the Watford store to purchase an eternity ring. Malka was amazing! Caring, attentive and very helpful! I can not thank her enough!
August 2023 by Simon Reed
Looking for my 50th birthday present, an eternity ring to fit with my engagement ring. Sofia was more than helpful, a really polite young lady. Had good knowledge of the items she was showing us. Thank you.
August 2023 by Gurprit Bhamrah
Great experience! Helpful staff!Thank you Malka for your assistance
July 2023 by Alex A
Malka, the jewelry store star, was amazing!She expertly guided me in choosing a diamond set for my wife, displaying exceptional knowledge, patience, and dedication.Her personalized service and attention to detail made the experience unforgettable. Highly recommended!
June 2023 by Sweet Tea
The store is well laid out. The staff are lovely. They are polite and helpful. They give great advice and information on the products.
June 2023 by Vince C
Always helpful and happy to accept offers and price match on higher end items
May 2023 by Amina Marzouki
??I have been seeing one of the rings for a while and I had to get it. There was a young lady who helped me and did not judge me (I forgot her name). I wanted to treat myself and buy a present for a myself which I did. I got the 9ct sapphire ring. It was meant to be. There was no one in the store at the time. I got to check my ring size as well. Very good customer service. There were other staff members doing their own thing.
April 2023 by Sandra Marks
Very pleased with my watch. Excellent service from Oliver who was very helpful and understanding.Thanks again ?
March 2023 by Kam Tse
I attended Ernest Jones on the 18th March 2023, Watford for a personal appointment. Oliver assisted me with looking at the watches. Oliver was very knowledgeable and passionate about the watches. He was fantastic in giving me help and advice with the different watch brands. It was such a pleasure to meet him and to gain his expertise. The store was very well presented and clean. Oliver used an attentive and helpful approach. The range of watches is limited with further watches that can be ordered to the store. I had a enjoyable experience visiting the store.I would also like to thank Imran after a visit to the store today on 25th March 2023. He was very friendly and helpful. Making sure that that all my needs were attended to. He is a very good communicator making me feel welcome at the store. They are such a good team.
February 2023 by Aneta Dabrowska
Excellent and prompt customer service every time we visit. Staff couldn't be more attentive or helpful. No issue or question is too much. They always try to help and find a solution.
December 2022 by Natasha Louise
Having been to New York with my partner & getting proposed to with a gorgeous ring from Ernest Jones jewellers, it was a little disappointing that the beautiful ring was too big, but on our return we went straight back to the store & could not have been more looked after by the staff. Hifsa & Chloe could not have been more helpful, & within 2 days my beautiful ring was back on my finger with the correct size, the attention to detail & the way we were looked after in the store was wonderful, thank you again Hifsa & Chloe & Ernest Jones Jewellers would definitely recommend ?
December 2022 by Anand Krishnamurthy
Nice and well managed store. Luxury watches beautiful collection. Friendly store Manager, Imran was very patient, customer focused, helpful and enabled me to take a decision in choosing my dream watch.Highly recommend to friends and relatives..Latest visit to Ernest Jones to pick an addition to my collection. Loved my visit and thanks to store Manager
