January 2024 by Simone Peters
Waited 15 minutes for a sales advisor. They didn?t listen to my requirements , insisted on talking over me, had very little knowledge of the products they offered and even less technical expertise. Told me to look online. Total waste of time going to the store. Definitely not a ?font of all knowledge?.
January 2024 by Deluxe EvoLveD
Ryan 65 has given me the best customer experience I have ever received , the shop was absolutely chaotic and busy but still managed to help everyone and me , not only did he help me he stayed an extra 30 mins while the shop closed to make sure all my needs was met , He is an absolutely credit to the company and I hope he is rewarded for his credibility and his integrity for the company.
December 2023 by Abbas
Amazing customer service, very happy with my visit. The employee who helped us, Himanshu, was very friendly and helpful
December 2023 by Paul Cockerton
Very helpful gaming pc advice. They didn?t have what we wanted in stock, but ordered online afterwards. Well worth a visit.
December 2023 by B Holnes
Good service, but not able to purchase item on display at the price shown. Computer wouldn't let me have it. Very disappointing.
December 2023 by V V
Good customer service UNTIL you mention you want to pay through Creation (BNPL) from the manager on the floor. Became dismissive and rude immediately
December 2023 by Claire Duggan
Not very good service no one helped me I had to get a price myself on the website and the store wasn't busy
December 2023 by Joana Manuel
Spent 20 min waiting for someone to help me. The individual then spent 10 min looking for the keys to the lockers where the tablets are stored only to come back and say he thought that the manager, who had already gone home, had the keys. No product purchased. At this rate, best to buy on Amazon where the same tablet is cheaper.
November 2023 by Louise Sugden
The store was busy when I went but I had no trouble finding someone to get advice on what I was looking for. I don't know his name but the guy who helped me was very helpful.
November 2023 by Nikhil Vora
Helpful staff, who helped to do an online order as the item wasn't in stock in the store. Although it did take some time to find a member of staff. Good selection of laptops and also TVs and gaming devices, also a massive section upstairs for white goods and coffee machines etc
November 2023 by Shirin Bettis
I needed a cable for my computer. I was helped immediately. It is a very well managed and organised store. Excellent service.
November 2023 by Barbara Danby
Quick & speedy counter service (laptop in for repair, no warranty). Conditions of repair fully explained. Helpful customer service staff.
November 2023 by Cereza Tilo
I only gave 1 star because I had to!! I went into this shop and purchase 2 large screen LG TV in 2020. In addition I?d purchased 2 care plan for the TVs @ £3.50 per tele. On my bank statement noticed £10.50 leaving my account since 2020 and called recently to query this. I found out that £3.50 is for large 65 in TV and that £7 for my 55inch tele! The both TVs are LG and exact same model and only difference in size !! The staff on phone says must be error and raised complaint however can?t get my monies back they?ve overcharged! The manager in Watford store says must be mistake asked the staff in store to raise complaint yet still they?ve refused to pay what they?ve overcharged!!! I?ll NEVER buy here again as they?re overcharged for insurance and refuse to give me refund! I?ll put this on all social media platform to warm all DO NOT add care plan with CURRYS!! Go buy from other place offering appliance as they?re dishonest!! AWFUL TAKING FROM VULNERABLE WHO IS VISION IMPAIRED AND A HALF CRIPPLE!!
November 2023 by Vikash Seth
Went into the shop looking to buy a TV. Found the customer service to be incredibly poor. Customer service adviser acted like my mate initially telling me 'he's happy because he's just eaten', which in itself I didn't mind but this attitude continued and it became annoying very quickly. He knew very little about the products/offers I was looking at and in fact mocked the research I had done, which was far superior to his in his supposed area of expertise. There is a £300 claim back from the supplier which he wasn't aware of (but I was) for example. At one point whilst he was getting his computer booted up he whistled at me across the store to get my attention and get him to come over to his desk, which I found rude and disrespectful. We soon left knowing the price was the same at John Lewis, which offers much better service and aftercare.
November 2023 by diksha narulker
Mr. Otis, sales guy at Watford branch , please change your profession as you don?t deserve to be in customer facing role as you don?t have basic manners and ethics to do so.We went to this store to buy air fryer and I just asked this fellow if this the fresh piece. He then started speaking all nonsense and irrelevant things like do you ask this question when you meet person in your life? He then started saying to my husband that, that?s the reason I have ex 3 wives.Dude we are not bothered about your personal life and you are no one to say this things!!! Just do your job !!!Worst experience ever! Please change your profession and do some back office job. You don?t deserve to face customer?s!!!!Person who claimed he is a manager wasn?t helpful and told us to speak to customer service online.
