November 2023 by Danny Hobden
Have tried to call the branch and the national customer service line but both operators don't work and the call cuts off during intro speech. Tried using an office phone with no luck. How can you operate like this?
June 2023 by Steve Ravenhill
Today I dealt with "Wax" at the Carphone warehouse Watford.What an excellent service, so professional, so nice, so polite, so knowledgeable and what a fantastic sense of humour ?.If you need a new mobile phone then look no further and ask for "Wax".Thanks very very much and can't reccomend highly enough ? ?
June 2023 by rafael legaspi
Sounds that are not professionalSelf interest not the customerI can imagine for very first time that customer service are not helpful perhapsSome one call calling their phone and busy in others perspective.Psycho cycle?
March 2022 by vikash hirani
Opening times show that it closes at 8 on the Carphone Warehouse website and on Google states 7pm and I have just rung them today at 5.40pm and the automated system states "This store is now closed". I also tried calling them yesterday before 8pm and got the same response.Is this store even open at all?
December 2021 by farakh alemdar
I was so apprehensive about visiting the store after all the awful reviews! Both service advisors were brilliant and helped me effortlessly.They were polite and friendly.
July 2021 by Kasun Tharindu
Signed up for a broadband connection from store, when manager Jason offered £100 cashback with that package to price match a online deal. He mentioned after three month you will get that. After 3 months went, took the bank details. But not received nothing. Follow up after 3 more months. But nothing got. End of the day loose the money. Don't trust this place you could get better price online and they promise like nothing to make you to buy from them.So disappointed.
July 2021 by Olivia Lim-Holmes
Horrendous customer service, quality of control and no helpOver charged for numbers kn my account that are not mine and no hope from customer service team in any help
July 2021 by Bianca Beatrix
I am trying to talk to them for more then one week, I had days I called like 10 times and they are not able to pick up! This is unacceptable!!!
July 2021 by Ioan Tiri (Nelu)
Very unprofessional staff !
September 2020 by Vince Cheung
I am aware that such a small store is probably only has one member of staff and he was busy already with a customer. However a simple acknowledgement or I'll be with you in a few minutes or 20 minutes would have been good, the fact someone noticed my existence of me standing there would of been better than the feelings that I experienced. You need my business more than I need yours and you have lost that today. By the way for a phone shop ironically it is impossible to call into the store hence my waste of journey.
September 2020 by Oprea Olimpiu
On 15th of January I've been inside for more than 25 mins but none bothered to ask what's the purpose of my presence in there.Horrible service.Not recommended
November 2019 by Danny Andrew Coakley
Good Customer Service from young staff members
November 2019 by Anjam Mehmood
Was waiting to be seen for 15 minutes, all we wanted was to ask a question regarding Apple MacBook Pro. The junior staff were much more helpful than the senior ones. if you are going to have a SALE then Curry's PC should have more staff on site. We decided to buy from Apple Store instead. Customer service is so much better
December 2018 by Elana Goldstein
Spilt water on my laptop last night and KnowHow were able to retrieve my files - I am SO thankful! We then spent over 2 hours with Hezron who was so very helpful in giving us all the options for a new laptop. Thank you so much for all of his help and guidance this morning!
April 2018 by Abul Azad
Customer service is exceptional for a phone shop.
