December 2023 by jay singer
Deputy manager Christina so so so rude! Go elsewhere unless you like queues and rudeness. Shouting and rude to all customers.
December 2023 by Anna Maria
Very good experience, tea was delicious. I definitely recommend.
November 2023 by Alan Dyer
Good service great coffee.
October 2023 by Miss Chowmeiin
Just saw a review below, same thing happened to me, a staff member, to be specific, a male with a lot of ear piercings, decided to come over the counter to check the voucher on my phone to see if it was a screen shot. yes it was a screen shot, I screenshot it when I?m at home home with Wi-Fi because my internet is unstable outdoors..it was MY voucher as I am on Three.I?ve been a daily cafe Nero customer for over 5years and I have NEVER experienced such horrible behaviour from other cafe Nero branch staff.Please teach your staff customer service skills. Walked out today because your staff member was RUDE. There is a way to talk to your customers. Fair enough you don?t expect screenshots there is a nice way to say things for example ?apologies, we don?t accept screenshots of vouchers here? ..To which I would?ve understood and happily paid full price for my coffee.But NO your staff member was very rude from the get go, didn?t seem like he wanted to be there.
October 2023 by Chloe F
a few of the staff at this branch are so rude and literally will reach over the counter and touch your phone to check vouchers (which they're especially picky about here).the nastiness and unfriendliness of the staff honestly puts me off going in here every single time - rather pay the extra pound for a starbucks...
October 2023 by Natalia S
I was refused to use my Perks free coffee scan codes. Both barista and the manager were rude, no manners, lacking any social skills, low morale, no knowledge about promotions and products they sell. The manager were rolling her eyes and making faces. Such a disgrace! I do like Cafe Nero coffee and usually baristas are very friendly and helpful, but not in Watford branch. Me and son left with gutted feelings.
October 2023 by Dorothy Lewis
I prefer Nero's coffees & treats to other chains. Great when meeting a friend for a chat.
September 2023 by Rebekah L
Customer service was ok. Coffee was really nice. But the Banana cake tasted nothing of the sort.
August 2023 by Rebekah Lawrence
Customer service was ok. Coffee was really nice. But the Banana cake tasted nothing of the sort.
August 2023 by AG Estate Agents
Haven't been here in a while but used to family often. Located on the High Street.Good service & food.Plenty of seating areas inside and outside for those sunny days.Would recommend a visit.
August 2023 by Freya
Very pleasant food, had a mushroom and mascarpone toasty; it was light and fluffy and the mushrooms had a lot of flavour. My only criticism was that it was a little greasy, but barely a problem. Seems they are a bit understaffed as when I visited there were about 4 tables with dirty crockery, but overall had good service from staff that were present.Vegetarian options: There are plenty of vegetarian options, including foods with meat alternatives (similar to quorn but arguably better)Kid-friendliness: Nothing aimed at or sold specifically for children, however there are smaller products such as little sweet treats and innocent smoothies that seem suitable for them.Parking: There is no parking directly at the cafe but there is plenty at the nearby Atria parking lotDietary restrictions: All products in the refrigerator area are packaged and therefore have ingredients etc on them and in regards to drinks, you can ask for lacto free/milk alternatives.
August 2023 by GTyirean
I like the coffee from Caffe Nero, that's why most of the time I prefer to drink a good coffee from them ..But to be honest , Caffe Nero Watford High Street is the dirtiest coffee shop I ever been. I would give a 5 stars review but it wouldn't be fair . Hopefully the management will take into account the reviews regarding of cleanliness and will take appropriate actions to improve the hygiene as well as the shop needs a refurbishment too
August 2023 by devang shah
Cafe Nero is a delightful coffee chain that brings a touch of European charm to coffee lovers worldwide. Stepping into one of their cafes feels like entering a cozy corner in Italy, with a warm and inviting ambiance that makes you feel right at home.The heart and soul of Cafe Nero lie in their coffee offerings. Their expertly crafted espressos, cappuccinos, and lattes are a testament to their dedication to quality. The rich and robust flavors of their coffee beans create a delightful experience that keeps customers coming back for more. Whether you prefer a classic Italian espresso shot or a creamy latte adorned with artistic foam designs, Cafe Nero has something to please every palate.The menu at Cafe Nero extends beyond just coffee, offering a delectable assortment of pastries, sandwiches, and salads. Their freshly baked goods are a highlight, providing a perfect accompaniment to your favorite brew. The staff is friendly and efficient, ensuring you're served with a smile and a speedy service, making it an ideal spot for a quick coffee break during a busy day.Another standout feature of Cafe Nero is its commitment to sustainability. They take steps to reduce their environmental impact, using responsibly sourced coffee beans and eco-friendly packaging.Whether you're seeking a peaceful place to savor your morning coffee or a spot to catch up with friends over a delicious snack, Cafe Nero delivers a delightful experience that captures the essence of European coffee culture with every sip and bite.
August 2023 by Bri O'Sullivan
Our regular meeting point when mum and I go shopping. Strategically useful for the whole town centre and a decent size smoking area. The coffee is good. The sweets are often amazing.
August 2023 by Tyirean Gh
I like the coffee from Caffe Nero, that's why most of the time I prefer to drink a good coffee from them ..But to be honest , Caffe Nero Watford High Street is the dirtiest coffee shop I ever been. I would give a 5 stars review but it wouldn't be fair . Hopefully the management will take into account the reviews regarding of cleanliness and will take appropriate actions to improve the hygiene as well as the shop needs a refurbishment too
