July 2025 by Sarah E Milner
I've been coming to this cafe with my family for at least 10 years. It's highly accessible via lifts for anyone with wheelchairs or pushchairs, I've never had an issue getting a table and the staff are friendly. After so many years coming they know us by sight! The food is simple, with lots of filling options for sandwiches/baguettes or other choices. Veggie options as well. The coffee is especially good, always piping hot. Can't fault it as a straightforward and inexpensive cafe that's that feels a little above the hustle and bustle of the shopping mall due to its elevated position.
July 2025 by Zainab bashir
Very less quantity for money.....toast overdone....didn't enjoy at all
July 2025 by Tina Surname
Today we visited for the first time and, whilst the food was good, the service was unacceptable. My daughter and I were sitting at the table when an older staff member threw the plates down in front of us as if he were serving dogs. He then just turned away and walked off. People at nearby tables all turned because it was so loud, and they looked on in shock. No apology, nothing. It was completely unwarranted. The entire staff looked like they were arguing with each other, bickering and clearly in a bad mood. Regardless of their issues, you don't treat your customers like that. We came to enjoy our Sunday afternoon and ended up having a very uncomfortable experience. We didn't say anything and ate our food, but it has put us off coming back.
August 2024 by Sophie Byrom
We came here on a Tuesday afternoon and it was great. Didn?t order food so not sure about the food service but we ordered two smoothies and they were both out in about 5 minutes. Nice smoothies and very quiet for the school holidays.
March 2024 by Vanessa Burnett
Silly me didn?t read the pricing for toasted panini. I ordered a tuna and cheese panini and a chicken and sweet corn panini. To my shock-horror when it came to pay they said £15.00. Not only was it a rip-off but, it was mega overpriced, tasteless, bland, cold and definitely not worth the money. OUTRAGEOUS pricing, and definitely not worth that amount or NOT value for money. I will NEVER go back there again that?s for sure. I?ll stick to Costa as their toasted panini?s are better quality, delicious and worth the price.
March 2024 by Julie Gibson
Grabbed a quick breakfast. Friendly service and good food.
March 2024 by Lindsay East
I often come here for breakfast, on a Sunday morning, before the Harlequin opens. I have fried eggs on toast, and bacon. Always freshly cooked, and tasty. They do an excellent freshly squeezed orange juice. Service is friendly, chairs comfortable. Recommended.
March 2024 by Purplemash
I along with my family have for many years visited this cafe and always enjoy our time here. The service is always very good and the staff were friendly. The menu are affordable, and the food was served quickly. I particularly remember the jacket potatoe fillings being very generous in size, but I understand that with rising costs and reducing food waste, the portion sizes have been reduced. Nonetheless, it is still a great place to visit. We look forward coming back here, such a perfect Gem for Watford indeed the Harlquinn Shopping Mall Centre.
January 2024 by Carmen
Having never been here before we thought we?d give it a try. We should have read the other reviews first?I ordered poached eggs and avocado. Admittedly the eggs were well poached and warm but arrived with the thinnest slivers of avocado, huge chunks of cold (straight from the fridge?) tomatoes and 1 (yes one) slice of toast. The pesto was a nice addition but all in all I expected more given this was almost £10!My son ordered a tuna melt? such a shame there was more leek/onion/tomato etc. than actual tuna. If you like a ?hint? of tuna in your tuna melt this is for you!! Again, given the price we expected more and better.We?re relatively new to Watford and really want to support Watford businesses, but it?s hard to do so in this instance.P.S. My son wanted to add that he likes the decor and layout!
January 2024 by Mark Woollams
Not to bad food, bit pricey but everything is inside the shopping centre these
January 2024 by Rishi Hindocha
I went here after doing some shopping with my family, we went around Midday, about 15 minutes before the cutoff for brunch. The man at the till seemed to make a real point of checking the time, and basically ignored us for a minute, before taking our order, he kept just standing there, not doing anything. We all found him incredibly rude.We ordered 2 cappuccinos, 2 poached eggs on toast, chips, and a panini, costing almost £40 for the 3 of us. We then asked for some brown sauce.The poached eggs were horrible, they were rotten and had an awful overwhelming smell. The eggs were brown and the sickly smell put us all off our meal, the brown sauce was incredibly watery, and was bubbly. For almost £40 this is some of the worst value food that I have ever experienced. We will never return, and would recommend that you don?t visit this place, as you may also be served rotting food. The cost of this place is high, which would be fine if the food was actually edible and they didn?t serve rotting food to their customers.This is the worst place I have visited in my life, and my family will be telling our friends to avoid this place at all costs, we all wish that we never went here, and hope that the food doesn?t make us all ill!
December 2023 by Rishi H
I went here after doing some shopping with my family, we went around Midday, about 15 minutes before the cutoff for brunch. The man at the till seemed to make a real point of checking the time, and basically ignored us for a minute, before taking our order, he kept just standing there, not doing anything. We all found him incredibly rude. We ordered 2 cappuccinos, 2 poached eggs on toast, chips, and a panini, costing almost £40 for the 3 of us. We then asked for some brown sauce.The poached eggs were horrible, they were rotten and had an awful overwhelming smell. The eggs were brown and the sickly smell put us all off our meal, the brown sauce was incredibly watery, and was bubbly. For almost £40 this is some of the worst value food that I have ever experienced. We will never return, and would recommend that you don?t visit this place, as you may also be served rotting food. The cost of this place is high, which would be fine if the food was actually edible and they didn?t serve rotting food to their customers. This is the worst place I have visited in my life, and my family will be telling our friends to avoid this place at all costs, we all wish that we never went here, and hope that the food doesn?t make us all ill!
November 2023 by C
I found this café in the heart of Watford?s shopping centre so I decided to give it a go. I had a regular cappuccino and a slice of apple pie. The barista burnt the milk of my cappuccino - fortunately the pie was decent, even is clearly overpriced (5 pounds??). Quite disappointed but still hopeful, if I hadn?t been forced as some point to stand up and go away by a member of the staff who decided to pass the mop almost on my feet.Not nice.
November 2023 by D P
I've been a regular here for around 20 years. The staff are very friendly and always have a smile for you. I'm on first name terms with them all! The coffee is fantastic and the sandwiches and panini's are great. I especially like the Greek and Italian three bean salads.The place is regularly packed at the weekends and there are plenty of regulars that I frequently catch up with over a coffee and toast.I thoroughly recommend coming here if you've never visited.
November 2023 by Kathy Pennie
I go regularly to cafe Giardino for coffee and toast,it's my favourite place to go for coffee as the staff are very friendly and efficient and I've met lots of nice people,I've recommended it to friends.
