January 2024 by Rob Orr
Probably the worst Burger King ive ever had. At 12 lunch time on a saturday (eat in) you would expect a hot burger but ours were cold and dry like it was cooked an hour ago. Staff looked like they didnt wanna be there and didnt seem to careAVOID ?
January 2024 by ET_Gamer
I was here today with my family & took far too long for our eat in order to be ready with uber/deliveroo orders taking priority. For the amount of orders that were coming in from both in the resturant & online there just is not enough staff & they have not got the balance right in who to proritise ! Given the amount of time I had to wait ( well over half an hour) I think they could have given me a satchet of mayo as when I asked for one, the staff member said I had to pay 30p !! No apology for the long wait either !
January 2024 by P K
My recent visit to Burger King on Watford High Street left much to be desired. Despite the restaurant closing at 10:00 pm, my friends and I were surprised to find that seating had closed by 8:45 pm, even with few customers present.The disappointment continued when we decided to order a milkshake, advertised as a 0.70p addition to a regular meal. To our dismay, we were handed a large drink cup instead, and when we questioned this, Brandon, our server, claimed he was doing us a favor. This unexpected switch felt deceptive and left me questioning the integrity of the service.While I understand that mistakes happen, the lack of transparency and the feeling of being misled soured our dining experience. It's disheartening when a well-known chain like Burger King fails to provide the level of service and honesty that customers expect.If you're considering a visit to Burger King on Watford High Street, I would advise caution and hope that the management takes customer feedback seriously to rectify these issues and uphold the reputation of the brand.
January 2024 by Joe Buttle
Quite possibly the worst service we've ever had anywhere ever ?Literally one customer served every 15 - 20 minutes ?Even after that shocking waiting time, they still managed to serve luke warm food and an empty coffee cup ?Even with probably 80 people waiting, non of the staff seemed to care or try and work faster ?The only people getting any sort of service were the bloody Uber / just eats delivery workers ?Burger king really need to address the importance of actual customers in-store apposed to delivery drivers ?
December 2023 by lisa
Took over an hour to arrive. Didn't get one of the burgers and what we did get was cold. Don't both ordering from here.
November 2023 by C. O
I wasn?t given what I ordered. If I paid extra for a bacon royale, that is exactly what I should receive. It?s unacceptable to do that to people regardless of the small price difference.The fact that it was given to me, knowing it isn?t correct is deceitful.
November 2023 by mikee b
Not very busy today.. but then watford was playing at home.Always love the XL Double bacon with cheese. Fries are great..! And chocolate milkshake.
November 2023 by V R
If you want freezing cold burgers long wait times and rude staff this is the place to go!!!Also you?d think that they pay for the salt sachets out of their own wages. Vile
October 2023 by Vaz R
If you want freezing cold burgers long wait times and rude staff this is the place to go!!!Also you?d think that they pay for the salt sachets out of their own wages. Vile
October 2023 by Daud Nadeem
Do yourself a favour and don?t go here.I waited 25 mins for a simple chicken royale meal.The burger was ready a long while back but the team couldn?t keep up with the orders so by the time I got my meal my burger was completely cold.Customers are given no condiments and I requested some ketchup and was given 1 ketchup thing. I asked if I could please get 1 more and was rudely told she was only allowed to give out one (when I saw people receiving multiple before me)I was having a bad day so I decided to overlook this and jus eat my cold burger with my rationed ketchup.But I?m never returning to this Burger King ever again and you shouldn?t either.
September 2023 by catherine leung
found a hair in my fries and was only given one packet of ketchup and mayo even though we ordered large fries, onion rings, chicken fries, 2 whoppers and a ham burger. i asked for more and they refused to give me more.
September 2023 by Rowley ?Rolls?
We were quite a big family group. Drink order was wrong. Had to ask for ketchup. Only one was given, staff asked for receipt before giving one ketchup even though the staff member had served us our food. Considering we had children eating it's ridiculous to get just one ketchup. Manager was rude and shouting at customers. Our kids were scared in the queu. Definitely won't come back here for a meal. Absolute joke of a customer service and awful atmosphere here. Retrain or fire and re-hire. Simple.
September 2023 by M C
Got treated very rude by a staff who did not allow us to use the toilet which located on the 2/F. She said the 2nd floor was closed and refused us to use it at which was still more than one hour before their closing time. Will NEVER go to this Burger King again.
September 2023 by simran rai
Food was good (my ships and burger was on the cold side)However the service is awfull...waited 25 minutes for a burger meal.Will be actively be avoiding this burger king branchVegetarian options: Vegan wopper
September 2023 by mitchel lowe
Didn't want to talk to customers, charges for ketchup. Worst fast food place I have been to..
