December 2023 by Ana Areosa Rodriguez
I had a great experience at boots Watford shopping centre. I went to buy a gift few days ago , I went to Clarins section looking for the doble serum and straight away a very nice lady, called Diana shirley, I asked for her name cause he customer service skills are stunning!, she came and showed me all the gift sets .I bought one Clarins set and also she kindly gave some testers for me and wrapped the gift so nicely in a cute red Clarins box. So nice of you Diana shirley, very well done! Merry Christmas darling.
December 2023 by tony Wildman
Front of store standard very poor for 10am, displays empty,drinks and sandwiches poor.
December 2023 by John Bradbury
Always good for those essential items such as medication etc.
December 2023 by Nightlamp (Bobob)
Took some glasses in for repair, no other place would touch them, boots did a good job, it wasn?t perfect but they could be used again without any issues. Staff were really great, coping with the excessively rude people?. It must have been a bad day, why be rude to these people, it?s not there fault your issues can?t be solved at the snap of your fingers?. Well done boots we will keep coming to you as your customer service is brilliant.
November 2023 by Thato Khumalo
Boots - Atria - Is there a particular reason why the Optician department does not answer the phone? How else are we meant to make appointments.
November 2023 by Johan Arifin Roslan
Very pleasant and helpful pharmacist, Uma who conducted an efficient travel clinic assessment.
November 2023 by Manny Ferns
Very clean and organized store, Christmas deals beginning to take over.
November 2023 by Justice 4 People
Good selection of products and good customer services.
November 2023 by joslin tj
No paraben free phtalate free alternatives for skin and hair care products
November 2023 by Chelsea 259
Excellent service from Nicola , the manager. She was fantastic sorting out an issue. Professional and personable excellent service. Recommend this store
October 2023 by Lino James
The variety of products and their availability is astonishing... I got so confused seeing all the different brands.. They have brands helping you make choices as well.. All together very good experience
October 2023 by Akash Poonja
I took my wife for a hearing test at the Boots hearing centre. Our appointment was at 12:00 but we arrived 5 mins late due to traffic. We were sat down and after 5 mins a rude member of staff told us we were 10 mins late, and the appointment is only 15 mins, and (in an aggressive manner) asked us to reschedule for another day. When I argued that we had arrived 5 mins ago, he said he had just seen us come in.Firstly, we were still within the appointment time, so why were we made to sit and wait?Secondly, why did he make us wait for another 5 mins when we were already supposedly too late for the appointment, only for him to tell us after the fact?I?m extremely disappointed by the awful customer service that we received today after having driven over 45 mins to attend this appointment.I will be making a more formal complaint
October 2023 by Danuta Hayward
Staff friendly and helpful and didn't have to wait long Explained about the flu jab and the whole experience was very good.
October 2023 by christine carville
Trying to get the Boots advantage card, told it takes 5 minutes to register, problem is 20 minutes later still having issues, had to leave my basket of shopping as on lunch break so ran out of time ?
October 2023 by Muhammad Ali
Went for eye test and service was very professional and detailed. Would recommend.