January 2024 by keith Durant
Appointment on time staff were pleasant and informed what would be happening, tests were carried out by the staff who were knew what they were doing. I was looked after and satisfied with the outcome. Well done Boots ophthalmic department.
January 2024 by Sophie Matthews
Service was very good and very thorough. All staff was very pleasant.
January 2024 by Nick Combridge
Friendly team with extremely good explanations as to diagnosis and condition
January 2024 by Ken Parikh
Sahil, the optometrist was brilliant, thorough and very well knowledged- I will certainly recommend him to others as well
January 2024 by Terry Nash
Very friendly staff Shivani ,zeena was very good at there job
January 2024 by Barry Taylor
I was seen by Tahera and she was very polite and helpful.
January 2024 by Rob Irons
The whole team were very professional from the start of my appointment to the end 5*
January 2024 by Donald Reid
Everyone examine my my eyes yesterday offered me friendly and supportive service. The final recommendations from the last member of staff who saw me were clear and impressive and very helpful.Previously I had seen a young lady trainee, who was also very good and helpful. And there is nothing like being told by a nice young lady that "you look very good for your age" (85)! That made the day? Thanks to everyone involved
January 2024 by Haytham Mohamed
All staff were professional , Kind and welcoming
January 2024 by Tim Griffiths
Appointment was exactly on time. The optician devoted as much time as necessary to understand my condition. The equipment is sophisticated. The optician had an excellent manner.
December 2023 by Paul Salvietto
Polite staff who have a good understanding of customer needs and a pleasant attitude
December 2023 by John Marshall
Very friendly and efficient.shop v/clean and equipment new .Appointment was on time no pressure to by new glasses.
December 2023 by Vimal Gajjar
Customer service polite.Optician Sohil demonstrates a high level of skill and professional attitude.
December 2023 by Janet McNulty
The two members of staff at the desk when I arrived were reluctant to break off their conversation in order to serve me. One of them offered to find out if the eye tests were running to time, went off and never came back.I paid £25 for a picture of the back of my eye, was told that it all looked ok but no photograph was given to me, nor sight of a photograph.The eye test itself was well conducted by a friendly and professional person.So, overall could do better !
December 2023 by N
The politeness, patience and professionalism of the staff that dealt with me, Shivani and Dharmika made me feel that customer service is of utmost importance. I understand that this is due to the expectations of the manager Amar who leads from the front. It is quite rare for staff to praise their managers however it seems that there is a proper unity which shows in the interaction with customers.
