October 2020 by Claire Nora
I went in this morning and was the only customer in the shop. Two ladies were behind the till talking, (one was talking about her dog) and didn?t even look at me as I came in. I walked to the till and awkwardly smiled at the blonde lady who was sat on a stool and then at the brunette lady with glasses. Neither said anything for a moment. The brunette lady took my item, didn?t look at me and said ?earrings are non-refundable, ok? I said yes that?s fine. She asked if I needed my item gift wrapped and I said yes, it was wrapped poorly and I noticed she didn?t remove the price beforehand. I had my purse open on the counter with my Treats card on top waiting to be asked if I had one. Instead of being asked the woman reached over and just picked it up off my purse, scanned it and put it down on the side. Once I paid she hurriedly said ?and theres your receipt, ok thank you?. As I took the receipt and picked up my poorly wrapped purchase the woman just turned back to the blonde woman and said ?so, as I was saying? and carried on her conversation while I was still there. I work in retail and find this very poor behaviour.
