January 2024 by Andrew Rowe
2nd time frame arm hinges snapped poor quality 1st snppaed in October and again Xmas day now I have to pay 44.00 to get same pay or I can get a new fame but will have to buy new lens as well this is hiw they get you make more money out of you
November 2023 by G S
I needed my glasses tightening up as they kept coming loose.I explained this to the assistant and I was out in less than 10 minutes.Brilliant service with polite staff.
October 2023 by altih altih
Was seen were quickly and from start to finish all staff who dealt with me were extremely polite and professional. The optician was extremely understanding, tested my eyes, determined that I needed YAG laser treatment due to a cloudy left eye. He advised me that after the treatment to book a further appt and have my eyes tested again and then select the frames and complete the order.Great service from all in the store.Well done and keep up the good work.
October 2023 by maggie lines
Staff are always helpful always use this branch
September 2023 by Neriman Keleszade (Nery)
Found and booked appointments online, on the same day literally because there were cancellations. Went there earlier and didn't have to wait. Helpful staff and the optician Ketan was quick and professional.
September 2023 by Jennifer wall
Brilliant service and every staff member was helpful
August 2023 by Martin Lodge
The staff are plan rude. I asked for help choosing new glasses. The lady seemed only interested in booking me an eye test appointment and said she'd be back in 5 minutes to help. 10 minutes later, I walk up to her, and she totally ignores me. So I cancelled my appointment and walked outThe customer service was awful 4 years ago when I lasted used them. I won't be wasting my time again.
August 2023 by Savas Dilek
After I ordered my glasses and waited for 3 weeks, the right lens of my glasses was delivered broken, right after I waited another 3 weeks, I realized that my right lens was a different lens that was not prescribed to me, and after a day of headache, I got a refund. Terrible service I regret stealing my 6 weeks. I'm not suggesting.
August 2023 by Andy Souidhou
It's Specsavers, hard sell, no genuine caring. They must all be on commission.Sorry Specsavers but you weren't that great pre COVID , and it's got worse.
July 2023 by kyri kyriakou
Brilliant experience there on my eye test.from the moment I stepped in to the store..5 Stars from me..
June 2023 by Soeasysteps English
Excellent experience staff extremely fruendly caring and professional from receptiin to optician brilliant service
May 2023 by George Petais
I asked on the phone if I could use my nhs appointment at any store and I was told it was fine. I get to the end of my appointment and I?m asked to pay for the eye test. They?re a bunch of crooks and will never use their service again. The director was obnoxious when I was explaining what his staff told me on the phone, kept blaming me and he just walked away. I was so embarrassed by his attitude and unwillingness to accept the miscommunication was his company?s fault, I ended up paying for my appointment but refused to buy their overpriced products. Cheaper in Boots. They?re all about money and don?t care about their customers!!
May 2023 by Nicolle Drakou
Absolutely excellent service, all the staff so helpful and polite; Mina was especially helpful and such a lovely person to chat with, whilst being efficient and professional. I honestly would give 6/5 stars if I could.
April 2023 by Nnaemeka Ogbonna
I really did not know I needed glasses ? ?The staff are really helpful and reliable ?
April 2023 by David Welch
Expertly and politely dealt with..in and out in 10 mins..Great place
