December 2023 by Sharon Morris
Great customer support at the Waltham Cross shop. Had trouble fitting my kitchen tap, they worked hard to find me the right parts to sort out my problems. Life savers! Fully recommend them.
August 2023 by Teresa Varney
What a farce!Purchased a floor-standing Bristan bath tap with other items that were Ex-display. The tap ended up being faulty, constantly leaking water.From installation, this took a total of 2 months, 5 visits from a plumber (very costly) and a replacement of a very cheap tap from Wolseley that we discovered was cracked after being fitted, plus endless phone calls, texts and Emails to the showroom manager. Tired of waiting, we ended up purchasing a new Bristan tap from a different supplier and were finally part refunded after a heated disagreement in the showroom in front of other customers.Terrible customer service from such a well known company.
June 2023 by Hyacinth Rhone
As a local business the staff are welcoming, friendly and helpful. Bought a shower unit which am very happy with. As a local business I keep popping in for advice and the team were always happy to help. Shopping local to me means you get to know the staff and get to know you.
January 2022 by Annie Thropology
Excellent customer service. Harry behind the counter spent a good amount of time helping me find the best replacement for my unconventional sink fitting. Have already recommended them to my friends for their plumbing needs.
September 2021 by Dean
Didn't have what I wanted, staff didn't pay full attention to me, nor did they wear a mask throughout, although behind a shield I still expect professionalism.
September 2021 by D S
So much better than their Enfield branch.
July 2021 by margaret smyth
Bought radiator from wolseley. There customer care service was not helpful at all. After unpacking the Radiator it had dent very bottom at the side, which I accepted as it was fairly small. After plumber had hung the radiator and run water thru the rad it started hissing and spraying water. Luckily the plummer was able to seal the spray. Called wolseley they where not interested in my call and was told nothing they could do about the problem. I'm glad I never put my other order in with them for 4 new radiators as having house redecorated..
July 2021 by Dean charge
Didn't have what I wanted, staff didn't pay full attention to me, nor did they wear a mask throughout, although behind a shield I still expect professionalism.
July 2021 by D Smith
So much better than their Enfield branch.
July 2017 by Mark Lampitt
Needed help with my plumbs!
January 2016 by Danny Andrews
Used this branch yesterday and must say I am
Well and truly satisfied with the Service that i received. I placed an order for a part that they didn't have on the shelf. They ordered the part in for me and contacted me 1st thing the very next morning to tell me that my order was ready for collection. Can't ask for better service than that and the price was spot on too. Thanks lads.
November 2015 by alex bennett
Have used this branch on multiple occasions. Quite simply the worst run plumbcenter I have ever come across. Incompetence abounds. Don't even bother ringing as they simply do not pick up
May 2015 by Jason White
Totally useless, unhelpful staff, never have what you need.
