August 2025 by Adrienn Parádi-Tóth
I'm so disappointed. I was there on Tuesday, 3 staff been there do nothing. When I said I want to change to pay as you go they said they can't help, I need to do it by phone. Staff was unfriendly and bored. I decided to leave EE.
July 2025 by MONIQUE L Carvalho
Best EE shop in Enfield
May 2025 by Salvatore Pascale
Very rude customer service and not helpful at all
January 2025 by Gemma Andrews
Excellent
January 2025 by yaz36
Staff in here were sound, not pushy and just generally made me feel welcome. Thanks
December 2024 by ?????
Nice service , best network ! We just joined from three network, very happy , recommend!
December 2024 by Keep Calm
My experience at EE Waltham Cross was extremely disappointing. The customer service was horrible - staff were unfriendly and made the shop feel uninviting, especially for non-EE customers. To make matters worse, the shop doesn?t even have real phones on display, just fake picture displays. What kind of phone shop doesn?t let customers touch, feel, and interact with the devices? Instead, you?re left dealing with staff who clearly don?t make an effort to create a welcoming atmosphere. I wouldn?t recommend visiting this store
November 2024 by cirine tacine
A special thanks to Angela for her lovely service and energy today. I got scammed and she had guided me throughout everything and saved my details from being used in the future ???????? She should be promoted 100%.
July 2024 by S G
I am furious!! I went in full term pregnant explaining my situation and what I wanted and what i didn't want. I was sold a bundle and after waiting a week or 2 I've asked for someone to look over the contract and realised they had sold me something else and if have to now pay extra for the initial package they offered. I am so angry and if this isn't resolved I will cancel my contracts with EE. Taking advantage of the vulnerable and disabled is simply disgusting and not acceptable
July 2024 by Chrystal Tindle
Full of young chavs working there
April 2024 by Pamela Gaston
Zina was so helpful and went above and beyond to help get us the best deals.
January 2024 by maxine wood
Went to the store to do a yearly up grade . Never had the phone I wanted asked about an iPhone was told they cannot transfer my phone over since then have found they could then someone else takes over very unprofessional sitting there chewing gum allways gone there but never again
October 2023 by Anna S
Excellent and professional service at EE Waltham Cross. The store manager Selby knows his trade, he is polite, friendly and helpful. He gave my husband and I the best deal and did all the hard work setting up our new iPhones. His service and his staff were so good that we also sorted out my fathers outdated iPhone and my sons upgrade. I can?t ask for much more. Thanks Selby and team!
July 2023 by maxine flegg
Been to store Angela served me a credit to EE could not help me enough excellent service and lovely girl .
July 2023 by Megan Coxall
Had a great experience come in had a few issues with my broadband and looking into a new contract was straightforward and smooth service efficient and professional!!Got my broadband sorted and new phoneThankyou Selby & Angela for all your help ??????????