February 2024 by Ken Curtis
Had what we required. Helpful, polite, and pleasant staff. Good visit
January 2024 by Erdal Ahmet
Usual Boots pharmacy, tidy efficient and clean with pleasant staff. Our prescriptions were ready and we were quickly.
December 2023 by Nick Baker
Plenty of room in store even with the Xmas crowds. So refreshing to be served by the wonderful Kim. It was late in the day and yet Kim was still brimming with a smile and enthusiasm to help me pick 2 crucial christmas gifts for my wife. There was no stock on the shelf for one item I wanted to find. KIM without hesitation hustled outback and came up trumps. Her professional approach, immediate attention and willingness to please is why the British public like to go shopping in store. Its shop floor staff like Kim that make the difference between a really enjoyable retail experience or a more mundane one. Thank you.
December 2023 by Laura
I was shopping for makeup on the 3/12 and Lori was amazing. She was very polite, professional and helpful. I got exactly what I was looking for and she showed me some good deals that they had. I would 100% recommend shopping there, she definitely made me want to come back!
December 2023 by Corina Camen
Quick and happy I coukd fine Poeme from Lancome while it's out of stock everywhere on the online.
December 2023 by David R
Very knowledgeable staff. Always shown to products when I've asked and I have no idea where to start looking
December 2023 by Anthony Gurney
Very helpful staff on perfumesLarge store with plenty of ideas.
November 2023 by Neil Pomeroy
Not going to use again ! Do not want to use unmanned tills or digital cards
November 2023 by Ana Nicola
Really nice and helpful staff and everything you can imagine to be in a Boots is there in abundance.
November 2023 by Bob Chisholm
Was Told by Doctors percription can be picked up 5.30 pm not readywent back 10 am waiting 10 minutes as they were on the phone told not ready come back in 1 hour went back 2 hours later told come back after 3pmVery poor service
October 2023 by Dinel W
I am very disappointed with the pharmacy service at Boots Brookfield centre currently.Used to be great service with great pharmacists.I Miss the pharmacist used to work at Boots regularly she did a great service. Looked after patients / customers very well.However I went to collect my blood pressure medication today.As I have run out and not taken my medication today.My surgery has not sent the electronic prescription hence I requested emergency supply of my blood pressure tablets. The pharmacist was very arrogant and rude. She was saying she knows what she is talking and rejected my request.I told her that although I have requested the repeat prescription from my Gp I am not sure how long it will take as we all know they are also very busy.I could not see her rational of not issuing my blood pressure medication as an emergency supply till receive the prescription to avoid any complications for me.I even told her that my blood pressure is high when I took the reading this morning.She clearly did not make the right decision.I am very worried about my high blood pressure reading today and wanted to avoid any complications steming from that.I strongly believe pharmacist who was working at the point should take into account my concerns and take the most appropriate action at that point.I would like to see more compassionate professionals at Boots in the future.
October 2023 by Paul White
Booked a flu jab at 9:30 waited 10 minutes after notifying staff i had arrived. Asked pharmacist when would ihave the jab,he replied do i want to rebookNever said when i would be seen.very rude and abrupt.
October 2023 by steve evans
Pharmacy not very helpful at all. Have now changed where i pick up regularly.
August 2023 by Janet Reeve
Very helpful and friendly staff. Went out of their way to assist me and advise me. Thank you.
July 2023 by Michele Lock
I had the skincare service and a makeover today by a lovely lady called Lori on the boots No.7 counterAs an older lady that doesn't wear a lot of makeup she gave me great advise and gave me the confidence to try new products.I had a great experience and would give Lori a 10 out of 10 for customer service.
