February 2024 by Champs
I haven?t been to the actual centre but I have called and and asked for advice on buying my first telescope. The lady on the phone was very friendly and helpful.
February 2024 by Susan Prescott
Very knowledgeable people and very helpful and kind and patient to beginners like me
December 2023 by Mark Watson
First visit today fantastic place well worth the visit knowledgeable helpful friendly staff. Delivery was fast can't wait to get out and try my new telescope. I will definitely be going back and buying more bits
December 2023 by James M
Bought a celestron starsense 8in dobsonian, and I've called with a few silly questions throughout the process; really friendly and great customer service. Honest advice, can't be complimentary enough.
November 2023 by Dale Edwards
Very good selection of telescopes and eyepieces, staff friendly and very good knowledge when asking for advice
October 2023 by Stephanie J
My partner came to the shop today and found the people at Tring Astronomy to be very helpful and nice. He would highly recommend them for advice for what kind of telescope suits your purpose. (For some reason he cannot leave a review on his phone himself, but he felt so strongly about how good you guys were that he asked me to leave the review for him!)
October 2023 by Gary Sawyer
Really helpful guys, accommodating and happy to please.
August 2023 by Helena Warda
Very good and high quality telescopes.I strongly recommend!.
August 2023 by Tracy K
Incredibly helpful team - and so welcoming! They definitely know their stuff and - more importantly- can share the knowledge in a very easy to understand manner.
May 2023 by Ben Gilburt
Great service and Neil was amazingly helpful.
February 2023 by Ben
Highly recommended.Just getting started out and no matter how much you read there is nothing like face to face expert advice. The team here have offered lots of wisdom, spot on buying guidance (including not needing to buy expensive items that I thought I needed) and a friendly service.Good prices on everything and lots of kit to look over (call them and arrange a time to drop in).Proper friendly local outfit.
February 2023 by Andy David
Great showroom to visit, plenty of equipment on show, very knowledgeable.Definitely recommend them to everyone.
January 2023 by Yusuf Dibswazit
Lovely to deal with.I?m new to this hobby and as with many people , when shopping other than established websites such as Amazon or ebay, I was hesitant of purchasing through their website. But given all the reviews they have, I was not disappointed when I bought my very first telescope ( 10? Dobsobian) from them.I later bought another smaller telescope as a gift and that too was perfect.I later bought an eyepiece but was let down by the assembly of the eyepiece as there were many foreign debris in the eyepiece and rendered it unusable. ( it?s the manufacturers fault).Jane at Tring was very helpful and told me that she could bring it in for inspection. They covered the cost of the return postage and also dispatched another new replacement product with super fast delivery, also Free of charge.This is a type of business others should learn from. Honesty, good communication & great customer service is what I felt dealing with this family fun business online.Overall I?m very pleased and delighted to buy from them again in the future or even give their store a visit one day.
December 2022 by Loraine McDonald
Purchased a Celestron telescope, which developed a fault less than a year in. Jane from Tring was fantastic and so helpful!! The scope was picked up within a week & send back to Celestron who had a new one delivered straight to my door in no time. Very impressed how smooth it all went.
November 2022 by Robin Griffin
Really helpful. Went through everything with me and was very knowledgeable.