March 2024 by ratraanil
Shobs were very helpful & provided great customer service.
February 2024 by Cindy Heidebluth
Unfriendly and unhelpful. Will never go there again.
February 2024 by Ellie Newton
Amazing, polite and helpful staff. I haven?t had a more pleasant experience at any other branch. Amy was very pleasant on the phone, Imogen helped to solve the issue of my glasses being broken. Nick adjusted them so that they fit perfectly. Thank you so much. Excellent customer service
January 2024 by Andrew Kinsey
Good service and everything well explained
January 2024 by Susan Busby
Specsavers never disappoint - the spex are very comfortable, prescription is perfect and the store us only two minutes from my front door!
December 2023 by Steve Smith
Fabulous experience from walking in the door to leaving. Helpful, friendly, efficient and knowledgable - couldn?t have asked for more! Highly recommended.
November 2023 by Amy Perry
The staff were wonderful, i came in with complicated issues and requests and they dealt with them quickly and with relative easeThe customer service was exceptional and would recommend them to anyone
September 2023 by Joan Eeley
I have been using Tring Specsavers for many years. Last year I was somewhat disappointed with the service when choosing new frames, so I went elsewhere. However, this year I returned to Tring and I am very pleased with both pairs of glasses that I have recently bought. Amber was particularly helpful in explaining my options and helping me choose frames. My eyes are quite complex so it would be good to have had a written report from Bindi as there was a lot to remember.
September 2023 by june donaldson
Imran was ever so helpful, he kindly fixed my glasses, customer service is 5+*, thank you so much
August 2023 by Airport Services
They are first class people and would recommend them. Optician was friendly and did not rush and just took her time to give me the best service
August 2023 by Liz Hill
I love my new glasses & the lady in the Tring store that helped me choose them was probably the best I?ve ever experienced. . . anywhere. However they don?t fit right and a month later I still can?t wear them. Every time I go in there I?m asked to take a seat and then ignored. I eventually have to leave to either find a bathroom or put more money on the parking. It would be helpful if one could make an appointment for adjustments. I?ll fine somewhere else to go.
May 2023 by Derrick Bleasdale
I have been going to the Tring branch for a number of years now and am very happy with my new glasses and the whole experience. On booking the original appointment I was able to get a slot the following day and even then I received a telephone call inviting me for an earlier time. With the collection of my new glasses I was given an appointment and again received a call to say that the glasses were ready early. Could not fault anything. Thank you.
April 2023 by Lorna Weight
In the main, staff are always so friendly and helpful and nothing is too much bother. Whilst there, one female team member actually said "go away" when the phone rang. It's the public that keeps these people in work so I would suggest more respect!
February 2023 by Peter Brazier
Really caring team spend as much time as you need.
December 2022 by Lynette Britnell
Edited. Previous review left in error. Always friendly service. Some communication problems, but rectified quickly.