April 2025 by Faye Herring
Popped in to pick up my necklace that was broken, at the clasp. It took about 6weeks to be sent off and come back, which wasn't bad I thought.
The store was very clean, and very friendly staff.
February 2025 by Michael Andrews
Amazing experience staff so helpful
December 2024 by c c
5?? service from Lydia. Really helpful service from her who took time to advice
November 2024 by Ollie Hunt
Nice staff and very helpful but the Stevenage store doesn't always stock all of the collections (stranger things at the moment) which I was very surprised about
September 2024 by Richard Harris
Great store always helpful and has what you need
July 2024 by Tabitha
Such lovely customer service. Had a difficult situation regarding a return which was not accepted in another Pandora store. Pandora Stevenage completely sorted it out and were lovely about it.
June 2024 by Nikki Ellis
Love this shop, staff friendly and helpful, it's clean and you never come out with just 1 item
May 2024 by Spikeadelia-IIWII!Ñ Itiswhatitis!
Great wonderous jewelry!
March 2024 by jennifer walker
I wasn't at pandora probably walked past it.
March 2024 by Maria Di Salvio
Love looking at all the jewelry and the staff are very helpful
February 2024 by Jeanette Jones
I was served by Charlotte in the Stevenage branch and she has to be the best sales associate I?ve ever come across. Friendly from the moment I walked in. She told me about all the options available to me, which lead to me buying and engraving a charm. It made the perfect gift and I cannot thank you Charlotte for such a pleasant experience. She was patient, honest and gave a great suggestion for how to present the gift.I left Pandora a very satisfied customer and for that reason I?ll certainly be back.Thank You, Charlotte.
January 2024 by Mark Halpin
Doesn't interest me but it keeps her sweet !
December 2023 by Charlie oliver
ONE person working ???? 2 days after Christmas. This isn't how a shop should work,I stood in a queue for more than 30 minutesWhere are all the other members of staff??
November 2023 by Jade Armstrong
Got brought the whole Winnie the Pooh collection as a present and 4 months later the clasp on the bracelet snapped. I took it back to Pandora for them to say I have caught it on something it hasn?t snapped it?s bent, I disagreed with the lady ask asked for a manager who was standing opposite for her to come over and says she agrees with the member of staff and there for is not covered under manufacture warranty. I told her I was not happy as this cost over £300 and they was telling me there is nothing they can do, they were extremely rude and unprofessional. In the end she said she would send it off for manufacture to look at it to what they think. Meanwhile while she?s filling out the forms she writes to members of staff have looked and agreed it?s not covered under manufacturer warranty due to be caught on something, so obviously there going to agree with her. Since then I have waited 13 weeks for it to return after being told it would take 4 weeks then 6 weeks to not hearing anything until the 13th week I get a call to say they will fix it as a good will gesture as it?s taken so long. Today I finally go to pick it up for it to still not be in line , even the sales lady agreed and as a good will gesture again she offers me a new one. This could have been solved 13weeks ago with no arguments if they done there job properly a warranty for 2 year is what it stands for. I will not be buying anything again from Pandora and will tell everyone I can not to buy from here. The manager in stevenage branch is not professional at all.
August 2023 by MIMMICKJIMMY 123
Nice staff, bad location, high quality items.
