February 2024 by Ash White
Just popped in for some advice on adding additional units and spoke to Tom and Joshua. They were so helpful and generous with their time. Fantastic customer service, thank you both.
November 2023 by Mantas Skaburskis (wwestas)
Have been buying Magnet kitchens for many years. Absolutely high quality and the customer service is amazing. Had wrong or missed items few times but they sort it our very fast. Very happy with them and not even thinking to ever use another company when need a quality kitchen
September 2023 by Derek Jordan
Jean is always so chatty and very helpful
April 2023 by Victoria Jones
I went into the store to discuss getting my kitchen done, I was told to send an email with the kitchen measurements which they would then send onto a company to get a design put together which should only take a few days as their inside kitchen design was only coming back to work that week and were unsure how she would as she had just had a operation. The guys that I spoke to were very helpful and everything sounded really positive. However I didn't hear anything for a week so I decided to follow up by contacting the store where I got told I would be contacted the next day (11th March) by the kitchen design as she's back from being off sick...I'm yet to be contacted another week on. Overall a little disappointing.
February 2023 by Louis Lobjoit
Got there late Monday afternoon steve on the front desk couldn't have been any better with customer service and beat my price I was quoted by halfService: Kitchen countertop replacement
October 2022 by ZY
I have booked an appointment for a surveyor to come and make the measurements of our kitchen. This booking has been changed twice with a short notice. Eventually after 4 weeks of waiting, a surveyor came 15 min earlier of an agreed time and could not be asked to wait till we got home 5 min later. I called the main office to ask why a surveyor left before our appointment time and has been told that actually they were trying to be good and came earlier. But then why to leave earlier? No words. Just a total disappointment and frustration as I waisted 4 weeks of waiting. In the way I am glad it happened before we committed with this company as later on we would have had bigger problems.
October 2022 by roy mccrudden
Very helpful staff
January 2020 by Mick Hicks-Piddington.
Jean couldn't have been more helpful!
October 2019 by Faye Bunyan
Fantastic service from start to finish. Jean is amazing. We were very indecisive and her designs were great. Nothing was a problem. Even when we changed our minds a few times. Units delivered on top and when agreed. Excellent quality. If you are planning on a new kitchen you must pop to magnet stevenage and see Jean
October 2019 by Joe Heeney
Really friendly staff, really helpful. Got what I wanted. Thanks Magnet ?
October 2019 by Mick Hicks
Jean couldn't have been more helpful!
