February 2024 by Shirley favourite Kleinwort
They just not interested in customer care,they don't pick the phone up I thought that was very important, with this new management things not rightThey sitting with my medication, what are phonez forThey told my husband who's poorly had a brain bleed had to walk to the pharmacy because he needed his medication and was told phones are the least of their worries, not important
January 2024 by David Humphreys
December 2023.They are currently refusing to answer the phone because "we are so busy and understaffed" which leaves house bound patients and the doctors surgery unable to contact them.A friend of mine was ringing constantly for 2 days trying to get her urgent medication delivered, the doctors surgery couldn't help because the chemist had the prescription so I was asked to travel to collect it for her.As I entered this carefree chemist the phone was ringing and as I stood in line waiting to be served the phone continued to ring and was completely ignored.I requested my friends prescription and after some time was told that it had been collected by someone, so I had a completely wasted journey, now if they would just answer the damn phone 1st it would stop ringing and 2nd patients who are desperate to start their treatment for a condition that could be fatal without treatment, can start their treatment.I cannot understand how people in such a responsible position can be so selfish and reckless.
January 2024 by Andrea Elliott
I have been trying to contact them by telephone for 2 days the phone just rang non stop even the nearby GP surgery can not get through. This is unacceptable.
December 2023 by Pauline Cole
Please Answer Your Phone Im Stressing Over My Medicating.
December 2023 by John Cheesman
Great staff nice friendly service.
November 2023 by Peter Pan
Never answer the phone!
August 2023 by Yaa-Tree
Staff is so good. They were very friendly while it was very busy.
August 2023 by prabablyperfect87
Staff need to be properly trained in how to deal with customers. Rude and disrespectful
December 2022 by Amy Clark
Rude staff and hugely unhelpful. Did not expect to be spoken to so awfully over something that was not my fault (Dr had prescribed something not in stock).
May 2022 by cphaza
All good, dealt with my repeat prescription without me having to hastle. Was ready and waiting before I even asked. Thanks
March 2021 by Daniel Carney
Rude staff.The pharmacist is nasty liked and told me i was talking to many Antibiots.Even though a Dr had prescribed them.The staff and pharmacy staff seem to have a bad attitude problem.
April 2019 by Tammy Houghton
Rude staff,opened late, compalined about how she wasnt even able to have a cup of tea. Very unprofessional and bad customer service.
