March 2024 by Jacqui
Just bought a stonic from Ken Brown's Stevenage, the salesman Nathan Humes was very personable, easy to talk to, and explained everything about the car. When we completed the purchase today he explained at great length how everything works for which we are very grateful.
March 2024 by Connor Murrill
Had a great experience when purchasing my Kia.The customer experience was great from when I arrived to view potential cars, throughout the process of organising and signing documents, as well as car collection.A specific thanks to Clint, who provided support during both viewing and collection, happily answering any questions/inquiries I had.They sorted out a small repair and service of the car prior to purchase and collection.Would strongly recommend Ken Brown Motors
March 2024 by Warren Baker
I have been dealing with Ken Brown Motors since 1984. Both the sales and service departments have always been very helpful and professional. I just purchased another Kia. Nathan Humes was courteous and went into great detail on the process. Ken Brown Motors Stevenage will always be my first stop to buy a car.
March 2024 by Barry Cleverly
Lee Chapman nice young man sorted everything out for me with my new car . nothing was to much trouble thankyou
March 2024 by Dean Evans
Very patient and accommodating. Thank you for all your help.
March 2024 by jacqui Phillips
Nathan was great. Thank you.
March 2024 by Claudia
Brilliant service! Always friendly and competent. Thank you, Nathan!
November 2023 by Peter Bentley
Mark in the parts department is very helpful. I went to pick up some car mats for my Picanto and asked about whether they were easy to fit. Mark didn't just answer the question - he came out to the car and fitted them.
November 2023 by Carolyne Knights
I would like to thank Nathan for his first class service, right from sending me a personal video, showing me the car, then when I arrived with both my sisters, which can be daunting, he was engaging to all three of us, showing me the car, and negotiating a trade in, he was not pushy and did his best to support my financial requirements. I picked the car up today, Nathan was with someone when we first got there, but left me in the capable hands of Chris and David, to complete documents etc. Nathan then sat with me in the car even got my mobile set up and and even my favourite radio station. He also tried really hard to get me some mats for the car, which he said he will send onto me. I can?t thank you all for a wonderful sale and handover. I absolutely love my Kia Picanto. Nathan is an asset to your company. First class service. One very happy lady.Thank you,Carolyne Knights ?
November 2023 by john westwick
What a professional and excellent team at Ken brown motors,We have been buying our cars from here for over 12 years now.Clint who has looked after us has been absolutely fantastic explaining everything about our new car that we picked up yesterday, so patient and helpful with yet another amazing brand new car, we know that if we need any advice on how to push buttons etc as the car is so technically made these days with all the latest features etc . We only need to get in touch with Clint ,Thanks again Clint you Amazing
November 2023 by Denise Smith
Clint was amazing . Felt at ease in his company. He is very knowledgeable.so lovely and friendly. Took me through the process and was very professional. Made it all very clear for me to understand. Thank you so much and a great sense of humour x ( I love Kia cars too so reliable) x
October 2023 by Vanda C
Just bought a car from Ken Brown. I viewed a car three days ago, and was talked through the different payment options by Chris. I was able to choose what best suited me, thanks to his precious advice. All paperwork was dealt with speedily and I collected the car today. I appreciated very much the excellent customer service and friendliness.
October 2023 by Sue Hurrell
Clint was very helpful. He showed me the vehicle I asked to see, he checked my needs and that the car was suitable. Took a test drive in the car which was very pleasant and not rushed.He fully explained all the paper work and checked I understood it all.Would recommend Ken Browns Kia at Stevenage.
October 2023 by Zhane Jean-Jacques
Being a first time car buyer I was nervous and anxious on what car to get on a budget that suited me but Clint put all my worries at ease throughout the whole process. Starting from the detailed video he sent to give details of the car I was interested in all the way to the purchase of the car. If you need to get a car with fantastic customer service Clint is your guy. Thank you soo much !
September 2023 by Michael Stockley
I recently purchased a new Kia from Ken Brown Kia in Stevenage, and I couldn't be happier with my experience. From the moment I walked into the showroom, I was greeted by Nathan, who was incredibly friendly and helpful. He took the time to understand my needs and show me a variety of cars that would be a good fit for me.Nathan was also very knowledgeable about the cars and was able to answer all of my questions, and he was always honest with me about the pros and cons of each car.I ultimately decided to purchase a Kia Pacanto GT Line, and Nathan was there every step of the way to make the process as smooth as possible. He helped me with the paperwork, arranged for financing.I would highly recommend Ken Brown Kia to anyone looking to buy a new car. The staff is friendly, knowledgeable, and helpful, and they will go above and beyond to make sure you have a positive experience.Special thanks to Nathan for making my car buying experience so enjoyable!
