December 2023 by Lorraine Simmons
Was in there today. Terrible service! Shocking
August 2023 by MIMMICKJIMMY 123
Nothing special, extremely overpriced and staff aren't peticularly happy.
August 2023 by MJ Ryan
Waiting for 30 me ns for someone to service us at shoe area. No help from cash staff who were not busy
July 2023 by Marcus Devi
Incapable manager. Simple refund for a faulty item, frayed cotton on an expensive t shirt. Refused to refund due to the nature of me washing it but not wearing, adamant to argue and not assist me. Clearly a mess up on JDs side, very unhelpful ?manager? - Only wanted the shirt replaced for receiving a defected item. Very bad communication skills. Drove too Biggleswade JD. I told them the exact same information and was treated in a different way, within 2 minutes of explaining the issue I had a replacement t shirt.
March 2023 by GrizzlyDriftZz BBBZ
Do not shop in store, the manager is a liar and they manipulate you into buying other items such as "crep protect" which cost an arm and a leg and literally does not work at all, £8 for some wipes that don't work!! Could've gone to Wilkos and got the same thing for 60p, really disappointed and ashamed of this store!!
February 2023 by MARIA IONESCU
We always enjoy going to shopping at JD. We always get something we like from there. They have good offers.
January 2023 by Barry Orchard
Very bad staff was in your shop yesterday looking for a new trainer anyway saw one askbthe guy could you please get orthervone anyway after 5min come back and sid we only got one in stock wot good haveingvone shoes would not Recommend anyone to go to this shoo as staff do not wish to help
October 2022 by Donna Munro
Stevenage store - disorganised and to be fair incompetent to be left in a store on their own. if the people working spent less time laughing and talking and focused on what people were asking for it would most definitely help.In the end after asking numerous times for the same thing they continually get the wrong thingsPoor poor poor
August 2022 by David Burden
This is a good shop if you can find it!! Walked past it 3 times and the staff were all wearing North face tea shirts and there were no signs to say what the shop was!! The only thing I found was a small notice saying they were looking for new staff
August 2022 by Mush Bashir
Picked up a click and collect - great friendly service and efficient
January 2022 by Peter Carter
Trainers are good.
December 2021 by Greg G
Disaster!!!!!! Not helpful ?.Just f?shi?. ServiceChatting?about some nonsense?but don?t have time for customers!!!!!
December 2021 by Avz Jay
Stood there waiting for ages for someone to notice me. Two girls were standing there having a full blown conversation. Another dude serving his friend and chatting.15 minutes of waiting and I left
August 2021 by Jane Smith
Ok but long wait.
July 2021 by Peter Tunstall
Really helpful, didn't complain when I ordered the wrong size and had to go back to the stockroom, twice.
