March 2024 by John Reynolds
Golf trip to mauritius was a disaster regarding our golf Mitch agreed and confirmed all our tee times and transfers. No tee times booked transfers to golf course poor .Shocking service.
March 2024 by Allan Mcleish
We booked last year to Mac Puerto Hotel 3 twin rooms 4?in BenalmadenaWhen we arrived at the hotel (6 golfers) we were told they had cancelled it. We were then moved to Flatotel away on the other side of the resort. We were put in a 2 bed apartment. We were 20 min walk to nearest bub, this hotel was not great. 2 football teams arrived under 28 and under 16. So the pool was full of boys very noisy and fooling around. We made the best of it. When we got home , we sent in our taxi, breakfast & extra bed expenses. This was paid within day's. We the waited on an offer of compensation ! They offered us a £500 voucher between 6 of us . After trying to get advice on the matter. To which i found impossible. I then took them to the Simple Procedure court. I was seeking £3000, this was the difference between the price of hotels. After Golfholidays direct didn't turn up on video link 3 times the Judge awarded us a full decree and expenses. This was paid on the day.Not the start to a holiday anyone wants. It caused us a few arguments abd stress.So its Your Golf Holidays this year
March 2024 by grebby011
Had a holiday booked that was cancelled due to covid in April. Still waiting on a refund and company have gone quiet. Avoid this company and don't believe the trust pilot reviews they delete anything negative within hours.4 years later, still going through the courts to get money back
March 2024 by Mark Coulburn
1st golf holiday abroad and a Fantastic company to book your golf holiday with. 5 star service from start to finish. Many thanks to Oliver for arranging our trip to Morocco. Nothing was too much trouble. Everything ran like clockwork from being picked up from the airport to the golf transfers to and from the courses by our driver Hassam who was a legend and looked after us very well. Played 3 stunning courses Al Maaden, Samannah and Assoufid all definitely worth playing while your in Morocco. Can't wait to book to go away again soon and will be ringing Oliver to sort out another holiday for us. Many thanks to you all
February 2024 by neil moore
Very very poor service, asked for various quotes, quotes sent with wrong dates etc, eventually got quote but agent had to confirm a few details with the hotel, held off for a few days and constantly requested an update, agent stopped communicating and eventually went elsewhere. Pretty poor if you ask me
January 2024 by Alun Thomas
Would not waste your time with this company as I contacted them several times via phone and email only to be told to be patient as it is December and promised quote the following day, still awaiting quote 1 week later. Very poor customer service!
December 2023 by David Parnell
Good communication and knowledge.Great to deal with.
December 2023 by stephen birt
Using golf holidays Direct for our golfing holidays Uk and abroad was the best decision we made, everything always went to plan smoothly and nothing was to much trouble highly recommend Alex at golf holidays direct.?
November 2023 by danny wilson
Having just booked my groups first golf holiday with Rhys, i cant recommend the company and rhys more. From enquiring, deciding and booking the holiday, it was a fast, easy process with really affordable prices as well.I will defiantly be using the company again for future holidays.
November 2023 by Rhys Woodworth
We booked for a large party and required a lot of flexibility due to our jobs. Alex at golf holidays direct was fantastic and on call throughout. When we were unable to make the original date he was able to move the booking and change hotel without any changes in costs.The hotel, transport and courses were top notch and the entire party found the deal to be great value for money.We are keen to book again via Alex and GHD next year given our experience of this booking over the last 12 months.
November 2023 by M S
I first contacted Alex Thomas in April 23 for our golf trip to the Algarve. He was extremely helpful with all my questions and our needs. The booking process was straightforward and Alex got us the courses and tee times we had requested. His hotel recommendation was spot on and he also helped us book an extra round during our stay. I found him to be very courteous and helpful and our group are already planning for our 2024 trip and will be using his services again. Thank you Alex.
November 2023 by David Atkin
I have arranged our golf trips away every year and send my basic requirements to a number of Golf Travel Companies. After a couple of Days Alex gave me a call and discussed our trip and the advise and the package put together was excellent. This was followed up with a full itinerary of the trip. I have had to make a couple of tweaks to the overall trip and additional golfers etc and Alex amended quickly with no issues.Looking forward to getting to Spain in the new year and sure all will run smoothly.
November 2023 by James Turvey
Great help from start to finish and very quick when responding with quotes. I highly recommend Alex who had great knowledge of local area's and types of courses available. Thanks again Alex!
November 2023 by Peter Brumby
Would never use them again!I used Golf Holidays Direct to book a golf trip to Portugal for a group of 12 this summer. The booking process went quite well, but the level of customer service dropped off massively once we had paid and it took a lot longer to get answers to key questions. Then once we got out to Portugal we found that there had unfortunately been lots of errors made with our booking.We played 4 rounds and the tee times for 2 of them were just completely wrong so we had to wait a long time at the courses. Then for the final round the course we were supposed to play was closed and had been for a few weeks, so again we had to change course which meant we had to play the same course 3 times. Golf holidays direct should?ve known this and put us on a different course.These companies are supposed to make the trip easy and smooth but unfortunately our experience was pretty shocking. The team did do a good job rebooking our outbound flight when it was cancelled, but all the other mistakes ruined the trip. The company then refused to offer any meaningful compensation for all the mistakes that were made - a £200 voucher was offered for a trip that cost over £6,000. When I complained about this the team at GHD just ignored me and never replied.Overall a very poor experience, and looking at other reviews it seems that our trip was not unique in this sense!
November 2023 by Bryan Perry
We are going June 2024There will be 12 players with various requirements.Alex has taken care of everything.Initially getting the business from his competitor due to persistent and an understanding of what was required, then getting us a great deal.very pleased with his efforts and follow ups were prompt and accurate every time.Felt as if he was interested in getting us the right deal.Many thanks Alex.Ps one more thing the follow ups from Alex and the rest of the team was first classThank youBryan PerryClub Tropicana Golf Society
