My visit to the Ernest Jones Stevenage branch was amazing. Nice ambience, clean environment and friendly staff. Rebecca attended to my needs. Even with my indecisiveness, she made my experience memorable. She was very patient, detailed and helped me to make a good choice. Rebecca was so cheerful, always with a smile and... read full comment
April 2025
The watch was very badly packaged. (see photo) It came in the wrong box without the special racing booklet. The watch had clearly been worn before. This is the second time Ernest Jones have tried giving me a watch in the wrong box and without info. Will never use again.
April 2025
Emma at the Stevenage branch has been following up on my watch repair, really helpful and friendly
