September 2019 by Jo Eley
I like the large array of household items available in Dunelm at very reasonable prices.
September 2019 by Jack Peddie
Great range of reasonably priced goods and friendly, helpful staff
September 2019 by Kevin Morgan
Great value. Lovely cafe. Staff cheery and helpful.
September 2019 by trish murphy
First staff member, who I found was the manager Ruth, was rude and brash! Not at all helpful! However lady in haberdashery dept was friendly and very professional. Perhaps manager could learn something from her senior staff??
September 2019 by Ken Z
Dunelm has a good range of reasonableade quality household essentials and a very good place place for both first time buyers and folk seeking to upgrade to mid range value items. Quality and prices are proportionally relative. Take you pick !
August 2019 by Howard
I am a fan of Dunelm. Such a good range of items to be found in store, and good prices, plus a very useful online ordering service.
August 2019 by Jayne Talbot
Just love this place...spend hours walking round and then treating myself to a tea and snacks at their cafe.Great place to relax and buy quality goods for reasonable prices.
August 2019 by Irene Lovelock
nice plastic baskets on wheels provided inside but once you have paid you have struggle with your purchases to take outside to car. plastic baskets not allowed out. girl on till not helpful told me to go outside with purchases to trolley to take to car.
July 2019 by Denise Hannibal
Love Dunelm always spend more than I should. Sales good and all bedding brilliant. Staff pleasant and helpful.
April 2019 by Marilynn Myatt
Very interesting range of goods. Well set out store. Cafe is worth a visit with lovely snacks and hot food at very reasonable prices. Staff are friendly and helpful.
September 2018 by susan jackson
everything you want for your home in this store at reasonable prices. large range of curtaining , good cafe and plenty of parking
August 2018 by Joana Queirós
Store Manager Ruth - very poor customer service. No passion and human skills were shown when she was supposed to help customers. Tricky situation where the employee didn't cut the textile for my curtain in the right measure. He was looking at the width instead of drop on my paper and therefore picked up the wrong size to cut. Obviously I was with him but not supervising what he was doing assuming he would get the right piece of textile as the information on my paper was very clear. Otherwise i would assume i would cut it myself but never mind.. I understand this kind of mistakes happen and i also mentioned i wouldn't complaint agains him but purely would like to solve the problem as it wasn't my fault. Ruth came along to the till i was being served and she didn't give me the chance to explain my problem, just told me they couldn't refund it as it says on the back of the receipt and walked away from the checkout. Not even a "sorry for the inconvenience" was said. Very poor human skills, rude approach and even worst from a Store Manager that should be more than happy and proud to help customers and solve customers' problems and do her best to lead by example. I would advise the company to refresh some training to the managers. The business is proud of the passion for product and finding the best solutions for customers but unfortunately based on my experience I cannot agree with it.
August 2018 by Lynda Smith
Car park sometimes very busy however when visited recently were able to park easily. Nicely laid out with lots of choice especially bedding and ready made curtains. Also has the bonus of a coffee shop.
August 2018 by Sheilagh Hegarty
Not long move to letchworth been shopping in Dunelm Stevenage loads... this lovely young lady Shinette has been more than helpful spending a lot of time adviceing me in the light dept definitely be back tks for all your help!
June 2018 by sheila herbert
A young man helped me in kitchen ware. He even went online to look for the item I couldn't find. U was very pleased with his help.