January 2024 by Anne Ransom
Pretty sure the fish I had was re-heated from last night. The fish inside the very over cooked batter was so dry it was non existent. Service was excellent, if we had more time we would have complained but we were in a rush and the meal took a while to
December 2023 by Daniel McMurtry
Food and service both excellent. I only gave a reduced score for atmosphere as my visit was late afternoon and it was very quiet.
December 2023 by Gill Wrenn
Very good, especially the breakfast, and the deal they did in the afternoon before 5 pm. Very clean. Very convenient for the hospital. Only down side, if you were walking down to the Beefeater from the start of the car park area nearest the hospital end, the path/road is extremely rough. My daughter, walking down with crutches, found it har going, and I damaged the wheel of my rollator on it. Otherwise very good.
December 2023 by Cristiane Harrigan
The entire meal was a disaster. Had a turkey roast dinner and the meat was so dry it was curling on the sides, potatoes were grey in the middle and the desert was incredibly bland. Never thought someone could mess up the desert, but they managed to do that as well. Never stepping foot on the place again and the same goes to the 14 other people from my workplace, no one is ever going back there. Avoid at all costs. Coca Cola was nice tho.
December 2023 by Darren Wakeling
Went for breakfast with my daughter's as one full paying adult means bkth children eat free , so not bad for £9.99 unlimited breakfast.The staff will take your order for the cooked items, and you can grab anything in the continental section yourself.The food was ok, kids enjoyed themselves and ate happily. Great value if you're on a budget but want to treat your children to an all you can eat brekkie. Sausage, bacon, egg, hash browns, poached egg, toast, mushrooms, and fried tomato with beans ....unlimited times for 3 people £9.99.....no brainer.Staff were friendly, and i would definitely go back.
December 2023 by Travis Thomas
We go here weekly for a family breakfast and the service and food is great. you definitely need to book in advance, and if i was to have one gripe is no fried mushrooms on a fry up!!!!!!Besides being unable to fry mushrooms great place highly reccomend.
December 2023 by Mario Veit
Great food at affordable prices, great atmosphere and very friendly staff. I have been here several times over the years and was never disappointed. Steaks are really good and I can recommend the Mixed grill. Can definitely recommend this
December 2023 by Jai
Awful in every way. Complained to head office with no decency of a response. Waitress was rude. the manager was rude. 8 tables, 4 waiting staff and 2 chefs, and they couldn't cope. It was an absolute joke. We walked in at 17.45 and didn't get to order till 18.30 and only because we asked to order which the waitress wasn'thappy about. We didn't get starters at 19.00 and then had to wait. Staff were abusive to other customers, and 4 tables got up and walked while we were there. Only positive thing was it looked festive and they have a lovely little colouring competition for the kids but there's o ly so much colouring a kid can do before their patience wears out and they want to go to bed. We should have been in and out within an hour for 2 courses. Another table had been there for 3.5 hours and had to pay the additional fee for parking. We will never go back to that restaurant, which is a shame as we had completely the opposite experience in Bedford. Oh and they made us pay for the starters and drinks even though we had such awful service. They lost a lot of money that night!
December 2023 by Deb Cottrell
Brilliant evening. We have been visiting beefeater for 20yrs until a couple of months ago when service/food went down hill. Gave it another try tonight for my daughter's birthday with a party of seven. New manager Chris is now running the ship. What an absolute star he is. Great sense of humour, professional and respectful to staff and guests alike. So rare these days. Hats off to you Chris, will definitely be back.
December 2023 by N R
Staff are friendly, tables are in good distance with one another. Unfortunately, the food is a letdown. Our order probably had taken more than an hour to arrived and they are all dry. Probably will take sometime for me to go back to this place.
December 2023 by Kay Thomas
Was a lovely meal and the lady serving all 15 of us. amazing very friendly was able to ask questions. lady so lovely she got a tip from us.there is a table where a disable person could be on one level best to book tho .5 ***** from us and we will visit when in the area with familyParking: Disabled and free to park but when u got in there is a screen to type your number plate in .not sure if the screen moves down
December 2023 by Lily Clark
Worst experience ever! Rude waiters/waitresses. Arrived for a booking at 6pm, someone was on our table, told us that we just had to wait! Tried to sit us in the reception area. Didn?t get drinks until after 45 minutes of being at the restaurant. Food took 1.5 hours to come! Didn?t clear plates. We had to get dessert menus ourselves. Everyone else in the restaurant hadn?t had any of their food, was waiting for over 1 hour. All customers were speaking among themselves, several customers asked what was going on and they were so rude, said I don?t know how long the wait is! A couple walked out as they had enough like all of us!! Asked for more drinks, didn?t come! All waitresses/waiters hanging around!! Terrible service, will not be returning!! Food was cold and very dry. When we left, at 9pm, 3 hours of being at the restaurants for ONLY mains, they didn?t even apologize and didn?t think they had done anything wrong!!Vegetarian options: Only 2 vegetation options
November 2023 by Paula Mitchell
Helpful, thoughtful team very busy for evening service but attention recieved to prevent boredom whilst waiting on order been taken and meal served was spot on. Friendly gentleman serving us made us feel welcome on our whistle stop tour of London, before heading home to Ayrshire. Would reccomend and hopefully return soon thank you.Dietary restrictions: Separate menu well thought out and due care given to attention my allergies thanks
November 2023 by Carl Wingate
We stopped off at this beefeater on the way back from Lego land and could not fault the customer service from any of the staff. The one that stands out the most is Lisa, she was attentive, friendly and just a pleasure to have waiting us. This does not take away anything the other staff did as they also were exceptional but we didn't catch their names.We arrived around 19:30pm and were met with friendly smiley staff, we were seated in a booth and straight away attended too for drinks.We only ordered diets cokes for Myself/Wife and Daughter.I had the mixed grill, which was cooked to perfection and peppercorn sauce was great, my daughter had popping chicken and loved this, my wife had the BBQ chicken melt without the BBQ sauce and enjoyed the moist chicken.Myself and my daughter got our meals but the wife's got delayed as the chef forgot to take off the BBQ sauce. I believe Lisa caught this in the kitchen and told us but the chefs were not phased about doing another chicken, and it was a new one, not like some places that just scrape the sauce off. Lisa brought a bowl of fries for my wife while she waited which was lovely.After her food was delivered and we had eaten we were full and happy and Lisa came and took payment. A real gem of a women and a credit to the company, as are all the staff that were there last night and I believe they should have recognition.All this came about as we still had a 3 hour drive to get home.Absolutely loved the place and the food, very family friendly and a good atmosphere. The only reason there isn't 5 stars for atmosphere is because for a split couple.of seconds as we ascended the stairs to be seated it was like the wild west and everyone turned to see who we were and stared for a second or so. I obviously regulars but still a little uncomfortable. After that though everything went swimmingly.Again can't recommend this beefeater enoughThank you to all the staff last night for feeding us before the rest of our long trip home.Dietary restrictions: Hot on it, as soon as we entered the lovely chap asked if the kitchen needs to be made aware of any allergies etc
November 2023 by Trish Fisher
Not how it used to be. More of a place to eat for people staying there than a special restaurant. Service slow. No atmosphere as mostly people just using the free wire fire and making video calls. Food was terrible. Fries so thin that half were to hard to eat. I asked for thick cut chips with cheese and ended up with a tiny bowl of tiny fries with packet cheese dotted over a few. Double burger was laughable. I wasn't expecting two huge patties but seriously I took the bun top off to look and they just fell in half. Wouldn't recommend at £16.95 per head for burgers. Can see why people go there for their good breakfast but nothing else
