January 2024 by George Hall
Book store goes without saying. The coffee shop is great. Served today with a one shot latte extra hot, just as requested. Encouragingly served by 2 young members of staff. We will certainly be returning.
December 2023 by Annette Warlock
Huge selection of books, helpful staff, good coffee shop, grnd flr wc. Would have appreciated a basket to carry my 10 book pile to the checkout ?. Worth being in the loyalty scheme. ?
December 2023 by Mark Wright
I can safely say I have just had the worst cup of tea I have ever had in my life.
December 2023 by Snowstorm 1977
What more would you want ? great service, great coffee, lovely cake and now just need to choose a book
December 2023 by Jo
Popped in Sunday, Really busy and only two staff members onBut what a pleasant experience lovely coffee (made by a older gentleman)sorryLovely piece of cake to go with it as I started a book I'd just bought, will be back
December 2023 by Sandra Lansbury
Such a shame as this was such a nice cafe. It had a real buzz to it. There is a new manager and the women seem to have been replaced by hapless men. Tables which were always cleared promptly are now cluttered and it is left to customers to clear if they want a seat. The cafe looks busy but in fact it is explained by the time it takes to get served. Perhaps Waterstones management will wake up even if they can?t smell the coffee! Please save what was a jewel
October 2023 by Richard Ostkamp
Helpful, friendly, knowledgeable staff. Good hot chocolate. Lovely place to go and hang out with the books xx
October 2023 by Rowan Cooper
A clean, tidy, and well-kept store with great customer service from people who clearly enjoy their work and the books they sell.
October 2023 by Geetha Katuwawala
Very helpful staff. Paradise for book lovers.
September 2023 by Ian Rance
Excellent bookshop, staff really make it. Tea room upstairs is clean with good snacks. We look forward to visiting.
September 2023 by Rose
There are so many positives about this cafe; no music, nice setting area surrounded by books and friendly attentive staff. There are two negatives however, it is not always been cleaned first thing in the morning and wifi seems to only work to certain tables and is often unreliable. All that said, it is a very nice place to have a drink and if they solved the two issues it will be the perfect place.
September 2023 by John Mann
I wish they had more chairs to sit on, but they did have a wonderful selection of books.
August 2023 by David Line
Nice café with quality coffee and hot chocolate. Sadly a more limited food menu than previously.
July 2023 by charlotte rr
Great cafe! Really liked that there was no extra charge for dairy alternative milk. The hot chocolate was lovely and the cappuccino was nice. Pretty quiet, lovely for a break from book shopping alone or with friends and family
July 2023 by Sheila Campbell
It sells books, has a lovely cafe with free wi fi access. I enjoy sitting with a cuppa an reading.