January 2024 by Anand Krishnamurthy
First visit to Wagamama at St.AlbansNice location and ambience.Fast service and lovely crew.Enjoyed the lunch with family.
December 2023 by Barbara
Delivered one item wrong. Called immediately and they said they would replace it. They did not. The food was barely warm. A takeaway from M&S would have been better and cheaper.
December 2023 by Janosi Katalin
Stopped by to order and take a couple of items. Unknowledgeable staff, poor welcome.The food was ready quickly but it was tasteless, side order kimchi was so small, probably a bite if so.It was my first time at any Wagamamas, and the last I think.
November 2023 by Matt R
Okay, giving 5 stars to Wagamama, especially when considering the bustling restaurant scene in St Albans, might seem a bit excessive. However, our experience of struggling to find a table in any city centre restaurant really made us value this place even more. It?s casual, the food is consistently good with new dishes to try each time, and its central location is a plus. Not to forget, my Shu?s Shiok Chicken Donburi was delicious
November 2023 by Lady B
Always fab food at Wagamama?s and definitely the ideal place for a lunch pitstop when shopping with friends! The food is always super tasty and the staff were friendly and attentive. Will always be back to Wagamamas for more!!! Same time next week? ???
November 2023 by Nikhil Vora
Where did the Chilli Steak Ramen go from the menu! Very disappointed to see it removed, bring it back! Staff and everything at branch is 5* just a stupid decision by HQ on menu! Hence the low reviews to hopefully get the point across. #
November 2023 by andy carter
What can I say I had Georgie serve me and right from the start she was so helpful and had a smile that made my family feel right at home and helped my son choose the meal that best filled his needs as he was so hungry. Georgie Knew all about the different foods and spices in the dishes available, I would recommend this Wagamama in St Albans and definitely try get Georgie to serve you on your evening out you won?t be disappointed with her and the service great start to the weekend 5***** perfect location also and parking is underneath the restaurant which is handy when weather is bad
October 2023 by Mgc
Sadly its really gone downhill. Some staff great, some awful. Especially in their presentation. Food not great. Slow service. Not spotless in cleanliness.Needs a radical change to raise the standard to where it used to be when it first arrived. Won't be returning any time soon.
October 2023 by Mya Lindsay
Been eating here for 6 years I've always loved this wagamamas. But I simply asked for more sauce with my chilli squid and the manager 'Danika' somehow told me it was against their policy. It was so unbelievably harsh and cold for no reason. Awful customer service by her. All I asked for was more chilli sauce ?!
September 2023 by louis Cullen-Dempsey
We were seated slowly and coldly, I asked where the toilets are and the waitress said ?back?. I was confused, I replied asking what she meant and she just repeated ?back?. Off to not a great start, we waited about 15 minutes to be served, the waiters were too occupied by a wasp on some food that had been left by previous guests. The staff figured they needed three, at sometimes four, of them to solve this issue. They stood around laughing and joking whilst we waited, I called one of them over eventually. Every ask was met with an eye roll or a short, rude answer. I was very unhappy as I usually love Wagamama?s and their customer service, the food was as usual, but this left a bitter taste.
September 2023 by Zero Due Dsgn
We didn't know there was a Wagamama hidden somewhere in st. Albans.We discovered it and been there to have a quick lunch for my birthday.Nice food, cocktails a bit too light and small for the price (passion fruit colada) - great location.
September 2023 by Kim Willis-Austin
Food came out different times so did not eat together. After 10 min after every one else I had to ask where mine was. They went away did not come back. I had to ask again. Took 15 mins after everyone had started there?s. It seems to me a lot of emphasis goes on the takeaways not the customer in the restaurant . Food ok.
August 2023 by Obi
Could not fairly rate the food as we didn't even get to order any.We waited about 20 minutes after ordering the drinks for the waitress and made eye contact with them 3 times. Keep in mind that they were not busy. Other customers who had arrived much later than us had faster service and most of the staff were standing around doing nothing. Had to ask twice to pay for our drinks before we left.
August 2023 by Wanida Sae-lau
Day out in St. Albans. Wanted something quick and easy for lunch. We sat outside, as the inside was too hot and loud. Our waitress was lovely. The food is not as good as it used to be. Salad garnishes were brown on the chicken katsu (people also eat with their eyes). Duck Gyoza, Bao, and Edamame were not bad. But like I said, we all have different tastes/pallets. The customers toilets could do with upgrading or deep clean though, I'm very particular with cleanliness.
August 2023 by Terry Jordan
I've been to Wagamama in 2019 on a previous trip. Having it again was a very similar experience but I feel like the portions were more fair this time. Food was great, the servers were nice and attentive. A place that has vegan options and does them well is all I ask for and that was accomplished.
