January 2024 by Kerry Seye
Brilliant personal service, Justin is so knowledgable and doesn?t mind questions and takes the time to explain everything brilliantly. Thank you for the excellent service again.
October 2023 by Samantha Anderson
My first time visiting St Albans Eye Care Centre left me very impressed. I was blown away by the top of the line equipment. The customer service is bar none. It was a thorough process and when I returned for my new glasses, again the service was amazing and the glasses were perfect. Measurements taken were on point and the fit was perfect. I trust the Eye Care Centre in St Albans with my eyes and nowhere else will do for me.
October 2023 by Trisha Zachariah
I had previously attended the various chains of opticians until a good friend recommended this centre and I then read that Justin is very knowledgeable on 'Dry eyes' which I have. Well from the minute I walked thought the door, I was made to feel extremely welcome and Justin gave me the most thorough eye examination I've ever had. He even shared and talked me through the various scan results and wrote up the necessary prescription. I also bought a device that I'm hoping , in time, will help my dry eye issues. I was then helped by both Lorna and Gui to choose the right frames. And they were so patient and observational , giving me guidance on the right fit and shape for my face. I have always struggled to work out which suits me, but they both steered me in the right direction and Gui pulled out a complete range of frames for me to try on from budget to designer, so I would say they accommodate all 'pockets'. Within a week I picked up my new glasses. The fit was again checked and I was presented with a lovely box of 6 luxury chocolates and a wee cleaning spray and cloth . The whole experience was a delight and I've already recommended the centre to friends and family.
September 2023 by Lorraine Dean
I needed to get some new glasses following surgery at Moorfields a few months ago and decided to try St Albans Eye Care centre. I'm so pleased I did!I've had literally hundreds of eye appointments at Moorfields over many years and I felt that Justin really understood what I was talking about with my complex history. He is obviously very experienced and knowledgeable and his examination was very thorough and professional. I felt that I was in very safe hands!Karen the receptionist was also lovely and helped me choose my glasses from their great range of frames.The practice has a really friendly and welcoming feel and I highly recommend it if you're looking for a 5 star service!!Thank you everybody at St Albans Eye Care Centre!!
September 2023 by Gbemi Adio-Moses
From the warm and caring reception of the lady at the front desk to the detailed and thorough examination by Justin, I was very well looked after.They followed up also to make sure I had support needed.Thank you very much Justin and team.
August 2023 by Patricia Haynes
A friend recommended going to St Albans Eye Care Centre and I'm very pleased I did. From first walking through the door, to make an appointment, to leaving a fortnight later with my new glasses I was made welcome and treated with respect and care. Tanita gave me the most thorough eye check I've ever had at an opticians and time was allowed for me to finally make a decision about which frames I was going to have. Plenty of time was given to making sure my glasses fitted me well and tips about looking after them given too. All the staff I met were friendly, very professional and very thoughtful of their client. Thank you to all at St Albans Eye Care Centre for making my first experience so good and... that I left with a pair of glasses I like vey much and can see well in! I will be going back!
August 2023 by Pat Byrnes
I had an appointment to check a query with my vision, Justin Hardy detected a potential problem resulting in a direct hosptial referral being made. Within a week I had received surgery and it was complimented how well he had done well to see the problem as it was in the pereferal of my vision.I am indebted, but also happy to commend the ability and competence of the practice as a whole.
April 2023 by Tricia Field
Best opticians in St Albans for me! Very friendly staff and an excellent follow up service. Would definitely recommend :)
April 2023 by Kendra Wentling
I?ve had eye troubles for years and having recently moved to St. Albans I needed a new eye dr. I came to Justin and he solved years worth of problems after one look at my eyes! I?m so grateful for him and the staff is always lovely as well. Highly recommend.
April 2023 by Paula Sides
What a wonderful opticians! We had a great experience every time we have gone as a family and receive amazing compliment on the one of a kind glasses I now wear. Definitely recommend!
March 2023 by Lucia Mitringova
Amazing service, very friendly team and my new glasses were done in just 4 days. I'm so happy I found an optician that I trust, and who also have amazing choice of frames.
January 2023 by Gary Butler
As always, the best service you could get. Having used this optician for over 40 yrs first with Richard and now with Justin (and the rest of the team of course) they have more than served me well.
January 2023 by Home Account
I needed an emergency appointment as my eye was bothering with me for some time and this was the only optician having called a number of other local ones in St Albans, to offer me an appointment immediately. On arrival, I was very well looked after and made to feel so welcome and just felt like the service was a real personal one compared to other places I have previously used. The examination was thorough and everything was clearly explained to me at each step. A fantastic opticians and one I highly recommend.
November 2022 by Thalia
I developed a rare neurological eye disorder earlier this year causing one pupil to be stuck dilated, in-turn hindering my ability to carry out normal day to day activities. I struggled to get the help I needed elsewhere until I went to see Justin. Justin conducted an extremely thorough examination with top of the art technology and was able to expertly recommend steps to help me moving forward. He took the time to investigate and ensure I had the correct contact lenses for my rare condition, as well as explain in depth everything along the way easing any nerves I had. I have never experienced such an amazing service and I?m so glad it was at a time in my life where I needed it. If you are looking for exceptional expertise, a friendly and professional experience and someone who will go above and beyond then visit Justin.
November 2022 by K K Fung
I and my wife have an amazing experience there. Thanks Justin and his team for their patience and professional service. Finally, my new glasses are with high quality and very comfortable for me.
