January 2024 by Ann Clark
Used to be a good cup of coffee, but nit any more. Wouldn't rush back.Wheelchair accessibility: The loo was wheelchair accessible. OK but not great.
December 2023 by Beverly Squirrell
Everything perfect except for the air con ...too
December 2023 by Thomas Sachs (Seamless Pink)
Top-tasting brilliant hot chocolate with cream on top of a cappuccino by my top barista Daniel! ?????????Very nice ambience, however Xmas music is a bit inflational atm! ???? hohoho! ?????
November 2023 by Jean Panackal
Was charged £4.80 for an iced latte, have you lost your mind?
October 2023 by Melanie Hughes
Really disappointing visit todayAre you aware that they charge at least 25% more if you eat in ?!!!!!I was shocked that my lunch came to £12 !!! When i queried this was told its the eat in surcharge.I never been so lost for words.The macaroni cheese inflates in price from £5.67 to £7.09Just because you're eating in on a dirty table that you have to remove the previous occupants leftovers and crumbs from, plus the luxury added bonus of a wooden fork to eat with.There's no waiter service and the food is not cooked fresh as you order.This is very poor given restaurants in St Albans offer set lunch menus for £8.I even took my crisps and cake back to work with me, despite having been charged extra to eat those in too.The macaroni cheese wasn't even enjoyable, I suspect sitting in the heated cabinet had made the pasta rubbery and the cheese was all congealed.I shall not be visiting again on this basis.
October 2023 by Kay P
Quick service and excellent choice of food. Very nicely made.
July 2023 by rb B
Just bought cappuccino here and it wasn't drinkable, its way way too bitter.. can the manager try to taste the coffee and see for themselves? Maybe retrain the barrista?
June 2023 by Haiqing
I would like you can make the opening hour longer in summer as I pass by 5:30pm every day and already closed. It is a pity!
June 2023 by Susan Woolnough
Food is great - creative and nutritious. Staff always polite and efficient
June 2023 by pippy dippy
Only went in to buy coffee so I coud use the loo. It's all very nice.bit dark bit jeez Louise it's expensive
June 2023 by Chris Stroe
I love their coffee usually but this time they gave me a coffee that was cold and wasn't a flat white anymore. I drink flat white for years and i know that this coffee was laying around for a few good minutes at least. Disgusting.
June 2023 by Ant Steel
Wow so disappointing? went in for a porridge bowl and when I asked for the small sachet of honey that always comes with the porridge, I was rudely told by Alexandra (proposing as the manager) that Pret don?t give honey. I then queried her as for years I have recieved this, to which she then changed her answer saying they don?t have any because nobody has brought it downstairs. ?? What? How can you refuse a customer honey in their porridge because your staff hasn?t brought it downstairs? So I then asked if she would give me her name as I would like to raise a complaint. She at first refused and argued that I have no authority over her and she does not have to give me her name. I replied that surly if she felt she had acted accordingly then she should have no problem giving a customer her name. She still refused to give me her surname. All I wanted was a silly little sachet of honey! That apparently was upstairs in a box somewhere. FYI Starbucks has no problem giving you as many honey pots as you like, and berries, and seeds. Why did I go to Pret!! Pret A Manger literally means ?ready to eat?? well my porridge wasn?t.
May 2023 by Keith Oswin
The place was cold, lacked atmosphere, serves 'drink in' in takeaway cups and is overpriced. The staff need to check out Costa next door...
May 2023 by Paul Cinnamon
One star for nice seating and facilities. One star for nice food and coffee. Lost three stars because I feel ripped off by the pricing - changes every time! Last visit a coffee and smoked salmon breakfast roll £7.50 and I protested without response, today £6.75 - used to be around £4 ????? Won?t by stop there again when a (better) coffee and cake in Nero?s is a £5 plus a loyalty scheme ??
May 2023 by Sam Be
No trays, only paper bags, even if you're eating in. Same for the cups. Everything is disposable. Not sustainable at all.Food is fine.
