December 2023 by Jesyca McLaughlin
Awful managementMy daughter who is 2 got bitten by a rat in store due to cage being left open and manager just ignored me and said she shouldn?t have touched it. I was stood next to her and had no idea cafe was open.Disgusting
December 2023 by molly ling
My rabbit harry passed away at a different hospital today. yet he?s been to this vets 7 or 8 times for an unsolved gut issue and each time, they cared for him and brought him back to health. I can?t thank you enough for prolonging his life as long as you did. forever grateful. love Molly & harry the rabbit ????
October 2023 by Naomi Osbon
Tried to return faulty pet house bought in store, which had screws too small for the strength of the lid mechanism, making the hinge come away from the unit and split the wood after a couple of uses. Manager said it was broken not faulty - assume that means I broke it and I?m a liar. Told me to phone customer services. Customer services tells you to go online then cuts you off. Online tells you it can only be dealt with in store
October 2023 by Alex Bell
We had an amazing experience buying our first pet (A very cute hamster named Beatrice, who we rehomed) and were assisted by two extremely helpful staff members. James (apologies if I have spelt the name wrong), who was very efficient and helped us to sort out the logistics of purchasing our pet and Courtney, who was incredibly knowledgeable. She helped us to, not only, understand what was best to buy but also what we would need when caring for them day to day. Could not recommend them enough and will use them again.
October 2023 by Jacqueline
Had a great experience looking for my pets new products for home
October 2023 by Angie Cussell
Needed a bird cage, very little choice here and the same goes for the range of cage accessories, disappointing
August 2023 by Christina Beaufoy
Went to the pet groomers .very friendly helpful staff.
August 2023 by A Cookiemonster
Lovely staff which gets them the 5 stars! Otherwise they would get 4
July 2023 by Richard Davidson
Staff are always very helpful
June 2023 by Dee Y
Website visit. Allowed me to search easily.
June 2023 by Chris Kapp
As a Pets at Home, poor service and very empty shelves. Was not happy driving 20min for that. Just don't go, find somewhere else
June 2023 by Safiyyah
Really knowledgeable and friendly workers, set up flea and worming subscriptions for my new kitten and got ear mite drops. He loves his bow tie collar that I purchased too!
June 2023 by J K
Went in early on Saturday morning. Very clean and a lovely lady was cleaning out the hamster area which is always good to see ?? James I believe is the manager, helped me with 10% off via the app as never used it before. ? is well chuffed with her bed too ??
May 2023 by Francesca
My dog is a bit nervous around any vets associated places but the staff here are great and I really appreciated their help, plus they gave us a dog treat on the way out which will hopefully help!
May 2023 by charles irish
Very unimpressed with Megan todayWhy make it difficult to get the discountsNot sure I will come backWe have two large dogs and have used the vets
