February 2024 by John Mccann
Had a problem with jet wash! Guy working Saturday morning was absolutely amazing, gave me a refund, a credit to your company amen. was in tonight 27th and I met the wonderful IK great guy was marking down the stuff!
February 2024 by Paul
Slightly unusually this review concerns the phone/4G reception. I have used this store for (literally) decades, right back to when there was no competition from M&S and Aldi. Phone reception has always been patchy - you had to move to near the checkouts to be able to hold a phone call. But it is getting worse. In this modern age it occurs to me that this must be deliberate; walk outside and the reception is perfect. I am not sure, but I thought it was illegal to interfere with phone reception - in-case an emergency services call is needed. To head off the likely management reply: I don't want the local public Wi-Fi - I have no idea if it's being spoofed. I don't get this problem in Aldi. Here's an idea: fix your radios (or switch off the 4G suppressors) and then you can have a big sign: "Aldi phone signal match".
February 2024 by Daniella Carter-Wells
Staff are amazing especially Dan and security.Understanding of customers needs, friendly and polite and willing yo help
February 2024 by Jan Mcqueen
First time useing the toilet. Not very clean, water all over floors and the smell was atrocious.
December 2023 by Gavin Smith
Convenient but expensive.
October 2023 by Pobin Rice
Not a great store. 8 am kiosk not open. Costa not open. Costa machine only just working. No stirrers. No brown sugar. Toilets dirty. Blue haired grunt giving me attitude to a simple question as to which set of tills was open. ?? Tesco failure.
October 2023 by geof wassell
Racism at Tesco. When attending the pharmacy my wife was waiting in line for service . The lady in front of my wife had a very similar issue with her eye as my wife and simply stated that she needed something to treat her left eye. The assistant went away and returned with a remedy. My wife approached the counter and asked for the same thing since her left eye also had an infection. The assistant then started to ask numerous questions after which she consulted the same assistant as served the first lady and both of them decided to consult the pharmacist. The pharma cist did not look at my wife but the result was that my wife was not offered any medicine for her problem. I was appauled to have witnessed this event , that two ladies with the same issue at the same time could be treated in entirely different manners. The only difference between the two customers was that the first lady was around 30 and English and my wife is over 60 and Ukrainian. I simply hadnt believed that people could treat my wife with such contempt , as she had told me on previous occasions but today I witnessed it first hand. After considerable discussion my wife managed to obtain the medicine she needed but not without becoming un-necessarily stressed. My wifes standard of English is very good and she has no difficulty in communication, however she does have a quite obvious accent. Given that these were such obvious contemporaneous instances of customers being treated differently due to one person being English and another person not being English , this occurance needs to be reported so that it occurs less frequently.
August 2023 by joanna elliot
Gareth in Costa Coffee should receive training into how to speak to Femail customers. He is an overbearing bully! BUT when a man needs serving its all charm!
August 2023 by Dan Sutton
My recent visit to Tesco was nothing short of a nightmare. The store's condition and the behavior of the staff left me utterly disappointed and questioning the level of management in place.As soon as I entered the store, I couldn't help but notice the lackadaisical attitude of the staff. They were either huddled together in groups, chatting away, or engrossed in their phones on social media. It was evident that they had little concern for customer service, displaying a total lack of care and professionalism. This level of indifference can only be attributed to poor management, as it sets the tone for the overall store environment.Moreover, the fridges in the store were downright disgusting. They looked like they hadn't been cleaned in ages, with grime and stains on the shelves. This lack of cleanliness raises significant concerns about the store's commitment to basic hygiene and food safety.To make matters worse, I couldn't ignore the state of the food on the shelves. Numerous items were either already past their sell-by date or dangerously close to it. It was disheartening to see that the store was willing to prioritize sales over the well-being of its customers. This negligence not only affects the quality of products but also poses potential health risks.Tesco has long been a trusted name in the retail industry, but my recent experience has shattered that perception. It is evident that there are severe management issues that need immediate attention. A store that fails to provide a clean and well-organized shopping environment, along with unprofessional and inattentive staff, is nothing short of a disappointment.I urge Tesco's management to take these criticisms seriously and make drastic improvements in their store's cleanliness, staff training, and overall management. As a customer, I expect a much higher standard from a reputed supermarket chain like Tesco.
June 2023 by Tony C
A great variety of food. Clubcard plus gives 10% discount. Easy to park your car. Easy to get a trolley and you do not need a pound coin to get the trolley.
June 2023 by shelly Frampton
Choice of some items has decreased.ie, Large Blocks ( around 1kg) reasonable priced Only Mild CheeseYogurt Choice poor , then not great amount of variety of flavours.
May 2023 by J M
Well laid out, shelves full, staff helpful.However, too many parents had children standing in trolleys, where food is then put, why?The Charity collection boxes where the blue plastic coins go is pointless. Children take handful of the coins and put them in where their parents tell them to, makes the collection boxes not balanced. When mentioned to checkout staff, comment was "the children like to put in the slots, we can't stop them taking the coins".
May 2023 by Sam Day
Self service staff were just rude to me. Extremely un helpful standing around chatting with multiple tills waiting for service due to the shambles of a system. Simply won't be returning again
April 2023 by Pauline Cox
I?ve shopped here for years and now find that the variety of products is depleting weekly. I want to buy Trex for baking but it hasn?t been there for some time and the online shopping says it?s out of stock, other shops have it! I wanted some Beeswax polish this week, I always buy it in Tesco but that?s now missing off the shelves, in fact the only polish choice was Pledge for wood and Pledge multi surface, not even an own brand. I asked a staff member and he kindly looked it up and said that was the only brand now stocked??what?s happening? The price hikes are bad enough along with the reduction in how we can multiply our vouchers, I?m going to have to go elsewhere for Trex and polish and obviously while in a different supermarket I will do my other shopping there. Any tips for an alternative to Trex for pastry making?
April 2023 by michelle flack
Staff always helpful in getting me a mobility scooter despite going early b4 customer service desk was open ! Let's of hoice ,prices gone up.lots but guess that's everywhere, disappointed they have stopped the hearty frozen food range as my son has an eating disorder and its all he would eat!