March 2024 by maggi ryan
I had an eye test and contact lenses tester booked today, and also to get some new glasses. I was treated really well, seen really quickly. I particularly wanted to thank Jade and Louis, if that's how to spell it, as they were kind, patient and professional. They were both really helpful and friendly. Looking forward to getting my new glasses. Thankyou.
January 2024 by John Humphreys
Friendly and honest staff... Had my first eye test In many many years, was told that I didn't really need glasses and to carry on using reading glasses so obviously not there just to sell you their product?
December 2023 by Samantha Elliott
Great service.
November 2023 by Malcolm Northfield
What a fantastic service I got from Specsevers from being to the end.Every member of staff really wanted to get the best glasses for me. The staff must take happy pills because they were so happy in there work.
October 2023 by Kim Drewitt
Friendly service, very professional
October 2023 by Gemma Windsor
Went to the Royston branch as more convenient than our usual Cambridge trip. Appointments were easy to book online, the optician was lovely, she was professional and kind. Overall happy with service. I used Royston when they first opened and didn?t have the best experience but decided to give them another go and safe to say they?ve improved hugely.
October 2023 by Tony Woodward
Subsequent to making the appointment unindated with reminder messages and phone calls. The appointment was scheduled for Monday afternoon and I can't believe that this is their peak period and Specsavers wanting to know if I was going to attend, and if not they could offer it to someone else. The premises was quiet. Eliza who examined my eyes was excellent and thorough.
October 2023 by Helen Young
Went to collect my glasses two weeks ago, there was a flaw in one of the lenses. Sent back, told they would be about a week to 10 days, still waiting. The fact that I didn?t get a call back when I was told I would doesn?t help. Just tried again, told I would get a call back in 15 minutes, we shall see. Frustrated to say the least. If not here this week, I will ask for a refund and go elsewhere
October 2023 by Jazzy Daisy
I didn't enjoy the eye test, the person who did it was unfriendly and I felt like I was being rushed and wasn't allowed to look properly at the frames, however once I got my glasses they were a good fit and the correct precription
September 2023 by George Pemberton
Walked in hopeful to try and get my sunglasses fixed, spoke to the assistant manager, who then handed me over to another colleague, did it there on the spot, and were so helpful, 5 star service
September 2023 by Jane Gough
Eyes test and service was good. But after 11 weeks one pair of my glasses have broken. I am currently still awaiting for a replacement.
August 2023 by Edward Claydon
Quick and simple, booked online 2 days before they did have some appointments available even for the next day.The appointment was 20 minutes long in total and was very professional. The train station is only a 15 minute walk from this location and there is free parking over at the warren parking lot after 3pm. Will definitely return again when I need another eye test.
August 2023 by Katrina Holmes
The staff were all very friendly and helpful. I really love my new glasses.
July 2023 by Stuart Pankhurst
Very good service would recommend
June 2023 by stephen stamp
Not to long waiting time. Good service and very knowledgeable.
