March 2024 by Sue Jackson
Not a single bike rack. No secure place at all to park my bike.
March 2024 by Alan Law
Very nice garden lots of plants and trees to buy . The cafe is very good the food is excellent .more shops in side to
March 2024 by Dorathy Cowdry
Very very slow taking orders on the till!They had put a very elderly lady on the till and orders were taking a very long time , in fact one couple gave up.
March 2024 by Sue Dimes
Absolutely disgraceful breakfast costing £20 for the 2 of us today...Tables were not cleared until after our food arrived...When we didn't want black pudding on ordering were informed it can't he swoped for another item...Not very customer friendly....!! It was soo cold we had to eat in our coats and the food matched that.....Staff rushed off their feet & it wasn't even busy
March 2024 by Liz Cable
Unfortunately I have to review my review, because of our experience in the cafe today.My husband and I had just completed our shopping in the garden centre and decided to have some coffee and cake in the cafeteria. After waiting a few minutes at the counter we were shocked to be told by one of the assistants in very impolite terms ?get in the queue.? The people behind us told the assistant that we were actually first in the queue in any case. However, this was met with an equally terse question ?what table number are you?? We said that we did not have a table number and were told ?I can?t serve you without a table number?. It is some time since my husband and I shopped at the garden centre so we were unaware of the new rule to have a table number before submitting an order. I imagine such a system would be difficult if one was on one?s own - how could you reserve a table whilst at the counter? We decided to cancel our order because of the rudeness and impatience of the assistant and will not have any further dealings with Dobbies garden centre. The appalling manners of your assistant has resulted in the loss of our future custom and patronage.
March 2024 by R Pitt
Popped in to use the cafe. Perfectly fine, staff were a bit slow?
March 2024 by Anthony Harris
Dreadful, absolutely dreadful. Having taken the trouble to check on Google that this store would be open, we arrived before 5.00 pm. to be told that the store was closed. The Google entry showed it was open and had a closing time of 6.00 pm. The answer we received from the staff was that they knew that the Google entry was wrong and that the closing time from NOVEMBER was 5.00 pm. So despite having 4 MONTHS to change it, no one could be bothered. It takes just seconds to change opening hours on Google, I know because I change our business entry when necessary. So we had a completely wasted return journey. So much for customer care at Dobbies.
March 2024 by Debbie Corsby
Was cold in there and cafe slow at sevicing.Think there were re-stocking as seemed very empty
March 2024 by michael corsby
Lots of empty space while changing over tosummer goods.
March 2024 by Lynda Parsons
What a lovely Garden Centre very well stocked with wonderful things the restaurant is really spacious and the food was really yummy and well cooked and best of all the staff were all very friendly and helpful.
February 2024 by Terry Graves
Good garden centre
February 2024 by donna parry
This has the potential to be a fantastic garden centre, but lacks clarity, very miss mash inside. Needs a good manager/designer. Coffee shop is really nice if a bit chilly to sit and have a coffee, sadly the lady who took our order was extremely rude, definitely could do with some customer training, other staff very nice.
February 2024 by Alan Sultano
Good selection of plants and other gardening items..... And scones ?
February 2024 by J V
Used the cafe. Overpriced. Ordering a coffee was an ordeal. Black coffee decaf, please, but then confusion started as they needed to know which coffee. Went on fir sn age so I ordered tea. It arrived promptly and was tepid. Didn't bother venturing Amy further into the store
February 2024 by Melissa Andrews
I always find the cafe staff in this establishment really rude and inappropriate. It's a shame as the garden centre itself is full of good deals, but the rude cafe staff make me not want to give my custom to the rest of establishment and so the items I selected stayed in their basket and I left
