December 2023 by Dinesh Narayan
Timings for the shop are incorrect and I ended up with a wasted trip
October 2023 by Jeannie louise Mcconnell
I went to Boots for a flu jab. I phoned ahead of time to ensure they had availability. The woman on the phone was very pleasant and offered me two time options. I waited about ten minutes to be seen. The man who gave me the jab was very professional and kind.
June 2023 by Hasnain Visram
Would give one star if I could. Called pharmacy a few minutes ago and staff member told me that their pharmacist had emmergency and moved to another store. The pharmacy is closed and won't be open today 4/6/23. When asked where nearest pharmacist open is, the team member replied northwood or Harlequin(Watford) but couldn't definitely confirm and was asked to check website. How far is this pharmacist being moved. The thing is my relative who is a pharmacist actually applied for the shift but had not had a reply from the agency. It seems this is an ongoing issue with BOOTS as a whole, they are closing branches pretending they can't find pharmacist and there is a big queue when you go into the pharmacy and mistakes are being made. I have been to this branch several times and it seems the staff are trying to keep on top but are being worked to the bone and many new faces as old ones are leaving. I don't understand how the NHS is not clamping down on this multiple,s blatant cost cutting tactics.
April 2023 by Tim Jones
Terrible customer service. Surly and unfriendly. Despite phoning and asking a question before attending the shop I still got told off three times by 2 different staff for the same thing, in front of other customers who agreed with me.
February 2023 by Trisha Mc Cullagh
Visited this branch today, not my local. saw a lovely pharmacy lady about lower back pain that was unbearable she was very attentive sat me down asked all the appropriate questions and really helped me find products that made a difference to my whole day came out of there full of praise.
January 2023 by Harry Bawshack (Sausage Baws)
Terrible branch of boots, mainly down to the staffs incompetence. There is almost ALWAYS something wrong every time picking up prescriptions. They are now FORCING people to use patient access even although they shouldnt be forcing us!! Needs new management and has done for the last several years. Sick of using this boots
January 2023 by M Unali
Great place to do shopping and medicines. Kind and polite staff. Specially chaminda who serve with a smile and friendly manner
January 2023 by Harry Hill Deville (Hazza)
Terrible branch of boots, mainly down to the staffs incompetence. There is almost ALWAYS something wrong every time picking up prescriptions. They are now FORCING people to use patient access even although they shouldnt be forcing us!! Needs new management and has done for the last several years. Sick of using this boots
December 2022 by Local Guide
Terrible branch of boots, mainly down to the staffs incompetence. There is almost ALWAYS something wrong every time picking up prescriptions. They are now FORCING people to use patient access even although they shouldnt be forcing us!! Needs new management and has done for the last several years. Sick of using this boots
August 2022 by Annie Weston
Boots is great but prices are better in superdrug
August 2022 by M D
This pharmacy was signposted to me by 111 after a medical emergency. I spoke to the pharmacist working Sunday morning and was met with the response that I should go elsewhere because he couldn't get into his computer system. I tried explaining it was an emergency but he sounded like he couldn't care less. Absolutely dreadful customer service and I will be sure to pass on this experience to 111. Individuals like this are dangerous. It was fortunate I was able to find a caring/listening member of staff in another branch even though it was much further to reach..Shame on you. I will be making a complaint to head office to ensure this experience is not repeated for anyone else. Absolutely dreadful.
August 2022 by Mohsin Kazmi
Courteous staff and everything required in stock.. Don't need to go anywhere else
May 2022 by David Watson
Great work from Shirin,who went the extra mile when some medicine didnt arrive on time,all the staff are very nice and helpful
May 2022 by Fred Basset
Good service ?
April 2022 by Jim
Poor shop with poorer staff, pharmacist is very rude also and everything is a chore to these people. Go across the road to riverside or Superdrug
