March 2025 by Fatema Pirmohamed
Terribly rude member of staff when I visited the store yesterday.
I had picked a whole lot of items to buy, but was so put off by this lady?s rudeness that I dropped everything and walked straight out of the store. She wasn?t bothered one bit by this!
Strange choice of staff member for a charity shop. I hope they replace her soon otherwise they are going to lose out on a lot of business.. which would be such a shame for the charity.
May 2024 by Grace Purser
Such a rude lady in here. It?s no more than what I expected though as typically older shopkeepers are very ageist and lack in customer service skills towards people my age. Cheers for the clothes but try and treat people equally!
November 2023 by Warden S
One of the best charity shops ever with lovely staff and great items !
July 2023 by David Watson
Great shop,lovely staff
June 2023 by Moira Holt
I dropped off a few coats (1drop off) and a box of clothes (2nd drop off) to Age UK Rickmansworth this afternoon and since then I have been thinking about the absolutely brilliant customer service I received. The man who took the goods from me, who was working in the back room at the time, was so ultra polite and offered to help me if I needed help from the car for my 2nd drop off. He was a charming man and efficient at his job too. I came out feeling really good. He was so grateful and thankful it was like I had dropped off a bag of gold. Well Done that man, what a great job you are doing!
October 2022 by BAyton
Not the first time visiting as a donator and buyer, but I would suggest any staff including volunteers - have basic interpersonal skills. Unfortunately today?s 15/10/22 did not
March 2019 by Caitlin Ernest
Great items here, love the organisation and layout, makes browsing really easy. Staff were nice and friendly.
April 2017 by Jane Griffin
Fantastic store with lots if quality items at low prices. Friendly staff especially a lovely lady called Debby