March 2024 by James Kelly
Prices in this shop are shocking. Much, much more expensive than ALL other chemists in the same area. They get a lot of business from the doctors surgery next door, so the owners really take advantage.Specific items I've witnessed. £9.99 in another pharmacy, costs £12.49 here.£11.99 elsewhere, costs £14.99 here.The staff are good, prescriptions are usually fine. But don't let them rip you off. Don't buy from here.Most people don't realise how much certain things cost!
January 2024 by Natasha Courtney
Lately do not give all the meds. Have to chase and go back 3 times! This needs sorting. They used to be amazing.
December 2023 by sandrine lestringuez
Absolute shambolic service! And no apologies. Where is the staff train? Every interaction I have had is average at best and shambolic , that ´s the last straw , yesterday phoned to make sure my prescription was ready , they said yes we are getting it ready for you now , got my prescription only to find that they gave me my other medication, when I specifically said on the phone which one I wanted. Then today when to pick it up up again, and they could not find it , I waited 25 min on my lunch hour , only for them to find it just behind the counter. They had a good laugh at the end about how they could not find it , but no eyes contact with me , no apologies , nothing , just because they are draining the direct business from Annandale surgery ,does not mean you have to be incompetent or lacking of commercial skills. Never mind you probably don?t care but I have gladly onmy NHS app amended to my new pharmacy Questmoor. My husband has beenGoing there for years and has always been happy !
November 2023 by Bb j
Lovely staff and great service!
September 2023 by Ellie henwood
Been going to this pharmacist since I was a little girl. When the doctors moved they moved with the doctors. Glad to keep going to the same one
August 2023 by Pamela Lawrence
Great chemist, helpful and nice staff, been using for many years, no complaints ?
August 2023 by Glock Nineteen
Slow service. Never notify me when my prescription is in, always having to chase up
January 2023 by Dean Watford
DONT BOTHER BUYING ANYTHING FRM THIS PHARMACY .......THERES A NO RETURNS POLICY HAVE TO DO A(SECT 75) TERRIBLESHOP AT QUESTMMORFOR A BETTER SERVICE
January 2023 by Jo Pedder
Very helpful and efficient
June 2022 by Jonny Parkinson
Good service good people good Chemist
October 2021 by Emily
Brilliant team - so helpful and friendly. They always try to help and if something is out of their control they advise me on what I can do (liaising with the GPs etc). Very quick and efficient.
August 2021 by ponchouk 83
Really annoyed with this place. Was given the wrong prescription went back to change it to be told if I want the right ones I have to pay again. I'm changing pharmacy's now. Horrible place
May 2021 by Ria Frost
I have been using this pharmacy since I moved to the area 8 years ago and I would never change it. Since falling ill a few years ago I am in there weekly for my medication and I am always greeted nicely by the staff. They are all so helpful and work super fast. They are brilliant for advice on health matters and medications too. Would highly recommend.
March 2021 by Msg
Went there to get antibiotics and pain relief???they refused the script off my dentist,and said they cannot prescribe??? It was for my bad infection and terrible pain in my teeth after surgery!!!so I went Tesco they helped me better. They said rules and regulations??? What a load of bad practice!!!!do not go here!!
March 2021 by Gary Benson
I have been using the pharmacy for several years and find them to be very helpful, friendly and efficient. Very surprised about the negative reviews as that has certainly not been my experience dealing with my repeat prescriptions for many years now.
