August 2021 by Dave And Tim Egan
Visited this afternoon, massive store, disabled parking spaces by the side entrance to m+s into mens wear (rested on the seats in the shoe department) took the lift up to the toilet and upstairs café as sign posted only to find the café closed... shame there wasn't a notice by the lift.\\n\\nThe afternoon was saved when we found another m+s café on the ground floor (where I stayed !)\\nConfusion with some customers with salted caramel frappe - yes there's no coffee in this !\\nI on the other hand had an expresso with it and sausages in a roll. Staff were amazing and brought my order of food and drink to the table (must have seen my shaky tremors)
August 2021 by Terry Watson
I was in the store Friday night with my wife\\nBuying a suit the lady who helped was\\nFantastic she was so helpful and knowledgeable\\nCan not thank her enough it was late and my wife and I where tired this lady and another one helped\\nUs to cafe and got us a seat and tea both team members deserve very high praise 5star\\nThank you Terry
June 2021 by The Cleaners Cupboard
Great M\\u0026S cafe - Pleasant service and surprisingly good food. The chorizo frittata was restaurant quality. Clean facilities and really quick too
June 2021 by Richard Mansi
Very Covid ?safety, good service great food Hall plenty of choice
June 2021 by Donna Singleton
Music in the cafe is too loud, and the service is very slow. Tables were not cleared and cleaned quickly enough. There is too much choice on the menu, which slows the queue down. The space is too big for the size of the serving area. The chairs make the horrendous noise when scraped accross the floors. All in all, it was a pretty awful experience.
October 2020 by karen Morrissey
The store itself is large, well stocked and easy to get around. The cafe however is awful! The service is the slowest I?ve EVER experienced You really do lose the will to live standing in the queue listening to staff moaning about their day and getting orders wrong. I don?t believe they have ever got my order right. Today was their last chance Avoid. I will be.
October 2019 by Av Bu
Quiet on Sunday so easy to look around. However insufficient staff available to help and insufficient mirrors on shop floor. Also why no hand towels available in disabled loo this really is bad for people with disabilities who need something more than thin loo paper. Come on Marks, get your act together for customers!
October 2019 by Maria Martin
Great shopping under one roof. I was able to find members of staff when I needed help. All the staff I came across where extremely friendly and helpful. Car parking was free . I will shop there again.
September 2019 by Heather Panigel
Wonderful, beautiful upmarket shop. Will always shop there. It has everything you require.
September 2019 by Eliana Brifeni
The shop was about to close and I was at the till paying. The lady that was serving me, was in such a rush that she didn't even fold the clothes and left. Poor service!!!
September 2019 by Alistair Burns
A nice, airy shop. Food hall particularly good for frozen fish products though a bit limited on other ingredients like rice. Never gets too busy so good for a quick checkout. The rest of the shop is up to scratch and a decent chance of getting parked outside on a Saturday morning.
September 2019 by Louise Gordon Hulme
Looking good. Lots of choices and so much easier to find what you want.
August 2019 by Martin Thain
Excellent big M & S. Loads of clothes and household goods, beauty products. 2 coffee shops/restaurant and usual top quality food hall. Free parking, cash machine. Currency exchange
June 2019 by Martin Jay
Richard in the men's suit department is amazing. I have bought two suits for myself on separate occasions and one for a family member, with his expert assistance. So when I needed three matching suits for my wedding I made the 45 minute trip round the M25 to London Colney and was delighted he was on duty. He did not disappoint. We now have 3 great, matching, suits despite 3 very different body shapes. I would pay to book appointments with him.
June 2019 by Mike Heathcote
A large out of town store that normally have all I need from this High street trader. On my visit the store was busy but not over crowded.
