March 2025 by Garry ?K7-750RIDER?
Came down from county Durham to visit family, from the outset Pete that worked the reception was very helpful, talkative and pleasant, the rooms were clean, the hotel was clean, and the location was actually in a very convenient spot, although the beds were a bit uncomfortable for my liking, that still doesn't warrant a mark down.
He experience based on the nature of the staff and how easy it was to access everything else including the car was spot on.
March 2025 by Alex Bell
Aileen was very helpful when I lost my laptop. She ensured the laptop was safe for me until I could collect it.
February 2025 by Greg Matthews
Pretty good for a Premiere Inn. Seems quite new so not looking tired like some. Friendly and helpful staff and chocolates by the entrance was a nice touch. Only complaint is the bizarre water saving tap in the basin which only provides hot water if it's barely on and takes about 5 minutes to fill the basin! It's not a water pressure issue as the shower is pretty good. Heating worked well and quickly warmed the room. Power and charging point available next to the bed too.
January 2025 by Paul Hair
Great hotel would recommend
January 2025 by Alistair Grew
First time staying here, great rooms and convenient location. The best car parking is at the Wynd which is a couple of minutes walk.
January 2025 by Abeku Hagan
Good location, amenities, room size and helpful staff. No fridge and no hotel parking, although paid parking is available 2 minutes away.
January 2025 by Mimi K
This is my absolute FAVORITE hotel in Letchworth. We visit family every couple of years, so we visit kind of often. I actually came back to edit my review after staying at a horrible Days Inn. Had to give Prermier Inn more credit!
This hotel is clean. They have suuuper comfortable beds and bedding and all the essentials for a shower. The bathtubs are absolutely amazing. It's definitely relaxing to soak after a long day of traveling. The hotel staff are all really friendly and welcoming. 2 people even thanked us for smoking outside!! I mean, yes, we're going to smoke outside! We're in someone else's property. It's within a couple minutes walk to the train station, that also has a fast train to London.
All sorts of shops and restaurants within walking distance as well. I've not been to the resteraunt yet but my family have and they said all the food is really, really good. If you're looking for a reasonably priced hotel that's maximum comfort, go ahead and book your stay here. :)
January 2025 by Dave Cutts
Lovely staff always very helpful and welcoming. You can park outside in the high road, but better off road parking is available in public car park behind hotel. It's a short walk 2 mins and free parking from 6pm till 8am every night. Breakfast is good, lots of places to eat in the high street
December 2024 by Maria Ahmed
An exceptional experience with highly professional and friendly staff who consistently go above and beyond to accommodate customer needs and ensure satisfaction.
November 2024 by Steve Webb
Always stay here if in the area very new and in great condition ?
November 2024 by Tom LJ
The hotel is in a central position in Letchworth. However see attached photos the room was quite tired with flaking paint in the bathroom and the shower being within the bath with a shower curtain.
Breakfast was good.
November 2024 by M P
Great breakfast cheap and plenty of it
November 2024 by Marc Watkin
Cannot fault it
November 2024 by Dario ?Freddy? Fre
Good hotel with perfect location between city center and train station.
Cleanliness below par, large and quiet rooms.
Good and plentiful breakfast
October 2024 by KK
2 Star for location, because you need to find a car park as they don't have.
