October 2023 by Hugh Lamberton
Called in on Thursday although it was quiet the staff very friendly helpful and professional couldn't ask for much more. Customer service as it should be the two members of staff are a credit to Halifax Building Society
October 2023 by Ruth
If Halifax insist on closing HITCHIN, so customers have to drive to Letchworth, they can at least update Google when they are going to suddenly close early. To travel 4o mins to drive , park up, walk to see a paper note in the window, Sorry closed early is really poor Customer Service, and frustrating for people who have to go miles out the way to get to a bank. Not Good enough Halifax.
August 2023 by Karen Cant
Polite and helpful assistant at the counter
April 2022 by Charles Hazlehurst
As good as a bank can get, friendly staff and knowledgeable always able to help
November 2021 by One for Rock 'n Roll
Staff are pleasant and helpful but there seems to be a shortage of them most of the time.
April 2019 by Terry Morris
Understaffed at counters. Only ever one is open and always a que
March 2018 by Chris A
Has a ATM machine outside which is handy when passing the area and need to use it. Free withdrawal.