February 2024 by Lyds M
Amazing service, quick delivery of my ring that came from head office. Thank you
February 2024 by JANICE Ward
All the staff in the Letchworth branch are lovely. So friendly and extremely helpful. Even if it just to have a look around (which is what my daughter who has special needs does a lot) The staff really can't do enough to help you, with a smile, and never ever pushy. I always come out happy with my purchases and extremely valued as a customer. Can't thank or recommend this store highly enough
February 2024 by Robert Grant
First time of visiting this store, dealt with promptly, extremely helpful and explained the choices available by Tracey. Would recommend this store without hesitation and will shop there again
February 2024 by Jeanette Perry
Amazing lady helped me choose 2 wedding rings. She had a lot of product knowledge. Would definitely buy from them again.
February 2024 by Natalia Tsou
Had my little girls ears pierced there. Very profesional service? my little one wasn?t scared once, the lady (Sarah) made sure she made her feel confident, all equipment was sterilised and the price is good. Overall very happy with everything.
February 2024 by Michael Lonsdale
Great service and staff
January 2024 by Stew Beattie
Very nice people
January 2024 by Jeff Holmes
The store we visited was Stevenage, Town Centre, which is not on your store list. The staff were helpful and the price was good and the choice for what I wanted was better than other stores.
January 2024 by John Webb
I?m always dealt with politely and sympathetically at Hinds in Letchworth and the staff are very knowledgeable.I was very impressed with the sympathetic and understanding way I was dealt with today.
January 2024 by Ashley Williams
very friendly and helpful, slightly high prices
December 2023 by sarah milton
So I have never written a bad review for a company before but I think this needs to be stated for the appalling customer service I have had today.I went into the store today to just to ask if I could have a link fitted for my Rolex watch. And the Woman?s only response was ?You do know if that watch is fake it will be destroyed? followed with a cold stare. To say I was shocked is an understatement.This is absolutely terrible and I hope the store owner sees this so they are made aware of how their employee treats their customers.
November 2023 by Paul K Billson
I shopped at Hinds in Letchworth for silver charms. I originally thought that they only had a few on display in the window. However the sales assistant who served me, Aliyah M, was soon showing me the additional online category. Thanks to her excellent knowledge of the products I was after, and her thoughtful guidance, advice, and patience I was able to find three very appropriate and suitable charms.Thanks to Aliyah's help and her warm cheerful personality which made me fell more than 'just a customer', I will happily shop there again.
November 2023 by Steven Nortier
Received great service from staff when I arrived at 5 minutes to closing. They were really friendly and happy to help me pick out item no matter how long it took. Can highly recommend this shop.
July 2023 by Vicky Furnival-Adams
I took my ring in to have a missing diamond replaced and picked up the ring today - it looks just like it did when I was first given it 17 years ago - absolutely beautiful! And all the staff in the shop were so friendly and helpful thank you.
June 2023 by Helen Swift
Wonderful experience for my 10-year old having her ears pierced. She was a nervous and Claire did a wonderful job explaining and showing her how it would all work, taking plenty of time and being so patient and caring. Highly recommend