January 2024 by Helen Brown
Unfortunately I did not read reviews before ordering 4 bulbs. Wish I had !!Ordered on 21 Dec 2023. Money taken straight away. No further communication from them at all !!No dispatch. No response to my short but polite email. No reply to my longer terse email cancelling the order and instructing refund to my credit card within 5 working days.Now building email trail to submit to my credit card company for dispute claim and refund.Please AVOID this company.
January 2024 by Matthew Yan
Ordered two bulbs 2 weeks ago and still haven't got them. Reached out multiple times for an update, no response. Poor customer service for this digital age. Order elsewhere
December 2023 by Sian
Ordered. Waited. Nothing. Emailed, no reply. Phoned, no answer. Don't waste your money. Had to give one star, no stars is more accurate.
December 2023 by Blanka Hezelova
Placed an order on 23rd November - order confirmed. No shipment, no responses to my email, cannot reach them via phone.
December 2023 by Doug Williams
As others have said. Don?t waste waste your time. Ordered, how saying they didn?t have stock anymore so have refunded.
December 2023 by edward mckinnon
Ordered 2 bulbs 14days ago did not arrive. No response from seller. Do not buy from this seller.
December 2023 by Daniel Bilan
Google reviews are accurate. Nobody answers the phone or emails. Avoid if you value your time and money!
December 2023 by Nathan Samuel
Ordered three bulbs, they charged me for them but they never arrived. Emailed them twice, no response. Please do not use this company.
November 2023 by Lindsay Macfarlane
I was very worried after reading reviews so after 8 days with no communication from the company I wrote a rather abrupt email. I received my items that day which had been sent out 3 days earlier. I also received a reply via email which was a bit tongue and cheek but have to say I'm very satisfied with my order and the service. Thank you
November 2023 by Ian Platt
Ordered from them over 2 weeks ago. Two small, simple light bulbs. Hasn't been delivered and am still waiting for the items. I'd highly recommend ordering on Amazon or going to a store before ordering from this company.
October 2023 by Niki Heffernan
My go to place for all the weird or just odd lightbulbs that keep showing up in our new home (new to us) helpful service and convenient location.
September 2023 by Angela Slaney
Just as dire an experience as everyone else here. I wish I had read these reviews before ordering.
September 2023 by Nick Hugill
Placed 2 orders one specifically with next day delivery and nothing arrived, they said they haven't even picked the order yet. Read the reviews and do not use this company!!
September 2023 by Ryan Beattie
Ordered a bulb. Emailed not in stock a few days later. Then no response when chasing this up. Had to call to get a refund. This is appalling.
August 2023 by Sunil Sangha
Ordered 8 light bulbs and waited two weeks and nothing. When I phoned the company they said they were out of stock. Asked for a refund and they said it?ll take 5 working days, it?s been over 2 weeks and no refund or bulbs.But their quick to take your money!!
