February 2024 by Akshay Lakhani
Don?t know how they managed have 4 staff members and still take 15-mins+ for everybody?s prescription.The woman before me was told her prescription wasn?t legal and then apparently my own prescription was illegal due to the handwriting?went to another pharmacist down the road who had no issue with it.
January 2024 by Michael Meager
Reccommend from personal experience: Boots Pharmacy 24 High Street Kings Langley. Herts. This is an effective Pharmacy battling with medicine shortages (as reported in the media), problems with the NHS/Doctor App Interface and wafer thin staffing levels - It is immediately apparent when a member of staff is off sick or on leave. (Boots Corporate should make better arrangements for staff cover!) I have a broken Hip and Cancer and initially had my medicines collected but as my condition deteriorated and I became housebound, I have been relient on the excellent Pharmacy based delivery service (Paid for by the Patient.) I find the Pharmacy Staff always polite and helpful no matter busy or stressed they are. If there is a problem of any kind they do their best to resolve it. I always get a call back if I leave a message. I am worried that the levels of work that the Government intends to transfer from Surgeries to the Pharmacies will destroy the Pharmacies ability to deliver their core services.
January 2024 by Mark PW
Queue was going out the door with slow service and a sense of unprofessional lack of organisation.The shop was uncomfortably hot making waiting all the more unpleasant.Dealt with by surly, unsmiling staff who told me that I would need to wait another 15 minutes before I could get my prescription.I left to use another chemist.
January 2024 by Veronica Fairhurst
Not nearly as good as it was.Its very unfriendly a nd impersonal
December 2023 by Brian Johnson
Even allowing four days for the staff here to get a prescription ready isn't allowing long enough! I still have to wait 10 minutes for them to prepare it. This chemist has become a joke. Need to get the doctor to send prescriptions to a different chemist, NOT Boots.
December 2023 by Dean Rielly
Just wanted to say thank you to the lady that helped me this morning. She spent over an hour on the phone trying to get through to my doctors in order to get me an emergency prescription (which was greatly needed as the docs messed me around to be without for four days!).Really went above and beyond for me and this isn't even my usual pharmacy. Fantastic lady and very appreciated.
December 2023 by Viva La Kookaracha
Staff so slow and no idea what they are doing half the time. Can never find prescriptions on their system. Have to keep pushing them to check again. Stock on the shelves always low. Stock of medicines always low. Such a shame that it is such a necessary part of the village and it fails at its job so direly. I only go here as the great Lloyds pharmacy in Sainsbury?s shut down.
November 2023 by Ben Mckimm
I can't think of a single thing good to say about this pharmacy. Rude staff who take forever to do anything, it's dirty and I was questioned like a criminal when picking up a prescription. Asked my name and date of birth 3 times, then she went and asked someone else who asked me to confirm my address. Not sure what kind of vibe I was possibly giving off but I was literally collecting a prescription. They also pushed some elderly lady aside who was already being served to grill me.
November 2023 by dudley wright
I use this pharmacy because it?s local but it?s absolutely appalling- repeat prescriptions are never ready no matter how long you give them, store is dirty and staff are brusque to point of rudeness
November 2023 by lucinda lee
Friendly and professional staff. Elvis is wonderful and gave me great helpful advice
September 2023 by Frank
Such a shame the village pharmacy is so tragic. The staff are rude and dismissive. They also lie to your face about why your prescriptions aren't ready, and the question are awful.
August 2023 by Maud Formby
Was in this pharmacy today, the young male pharmacist was extremely rude to an elderly, infirm customer. His impatience in explaining the ladies medication was out of stock, suggesting?it may be a year? before it could be supplied was dreadful to watch.I did complain to another member of staff when I was served but she totally failed to acknowledge what I was saying.The pharmacist should remember he will be old himself one day.
July 2023 by natasha camran
Long queue. Absolutely no privacy. Misleading pricing
June 2023 by Eve Mac
The service is really not great here. There were 5 staff members with only me as the only customer waiting in the pharmacy. It took 5 minutes before one of them acknowledged my presence. It does take a long time to be serviced here.
June 2023 by Keith Murray
Worst staff of any shop. Replace all staff and things can only improve.