November 2023 by Jo Cuffaro
Lily was so helpful and kind today . I really appreciated her advice
October 2023 by barry Waterson
Twice fitted the distance lenses instead of near prescription lenses - once is bad enough but twice is embarrassing- I get if was a shoe shop who sold glasses but this is an opticians ? never checked after to see if they fitted correctly and gave me what looked like a child's luminous yellow case as it was all they had - shocking service tbh
October 2023 by Michael Carn
I find Specsavers in Hoddesden very helpful (they repair my specs where the lens has fallen out straight away and they gave me a very complete eye test.
September 2023 by Mark Baker
Had an eye exam there last Saturday, I must say that the whole experience was top notch, the young lady who did my examination was excellent real professional. Thank you ??
September 2023 by Elizabeth Ambrose
I was due to collect my glasses today and rang to make sure they were in. All I got was a very out of date message telling me to leave my number and they would get back to me. They appear never to answer the phone, the automated message clicks in and they call that customer service. I wasted a car journey through traffic queues and paid a parking fee - I am pretty angry.
August 2023 by dino bragoli
I went to Specsavers in Hoddesdon on Sunday with my wife's reading glasses because they had come apart, and because she had bought them there I took them in for repair. I expected to leave the glasses for a few days but the young lady asked me that if I didn't mind waiting 30 minutes they would repair them while I wait. I was most surprised and impressed with this, I recently had bought my own glasses there and the impression it gave me is that I would go back to the store in future. Thank youSpecsavers!
August 2023 by Erika Kemp
Have been chasing glasses for a few days told I would get a call on Monday as lab technician is making them as urgent and was moved to the top of the pile. I have called numerous times and phone never gets an answered it?s now Wednesday afternoon and I still haven?t heard back or managed to speak to somebody
August 2023 by Peter Briggs
As usual, a good frame at a very competitive price, I?m very pleased with my timberland glasses and the very focal too
June 2023 by Karen Street
My daughter had a routine eye test on 2nd June of which flagged up pressure behind her optical nerve. She was urged to go to A&E of which resulted in an MRI scan of which thankfully was clear of anything sinister - further tests to be conducted but we are so grateful to the ophthalmologist at Specsavers for her expertise and prompt action - many thanks
June 2023 by David Mizen
Very friendly and efficient. All of the team were very willing to help and pleasant throughout
May 2023 by Mary Ward
How wonderful to get such caring and efficient treatment nowadays . Audiologist was excellent and so nice. Now have hearing aids .not the most expensive .comfortable. discreet and I can hear perfectly. Pleased as lots of follow up care which didn't get on nhs .
May 2023 by Gary Parkes
Great place. Very excellent professional service
May 2023 by Mathilde
Always busy, you need to book an appointment beforehand which can be annoying. Very friendly staff.
April 2023 by David
Great staff who know what they're doing. They really look after you.
March 2023 by Darren Jones
I found the booking process, pre telephone and text reminders helpful but most of all the optometrist was very thorough, explained everything to me and the support staff were great. After getting my prescription, a team member helped me pick my frames, not pushy and guided me to the lowest price frames. I wanted something a bit different so we then looked in a different range. Advice was given on lens coatings and I took advantage of 2 for one for prescription sunglasses.A week later my glasses were ready and again the staff were very helpful and I am extremely pleased with the quality of the lenses, frames and glasses as a whole. Well done Hoddesdon Team
