December 2023 by Olivia Collins
Always so kind and helpful! Great service! And even though they are always busy, they will make time for you with a smile and smooth processing. Highly recommend!
October 2023 by Jake Young
The service of the postmistress and all the other staff were so helpful with taking my passport photo and sorting it all out for me. They went above and beyond the call of duty and they are always so helpful in this post office. Thank you.
September 2023 by Martin Cole
Visited on a Saturday morning for a Photo Driving licence renewal. There was no queue. Presented DVLA paperwork and old Photo licence. Asked for new photo to be taken. The assistant looked at the paperwork as if she had never come across a photo licence renewal, she asked a colleague if she could take a photo. The colleague said "make him come back on a week day", checked behind me, there was still no queue. Either the assistant was not trained to take a photo or your Saturday staff just don't want to do the job they are paid for.
July 2023 by Peter rowland
The middle aged blond lady with glasses was very bitter and rude and when I asked for my letter to be sent first class she didn?t give me a choice of which one I wanted and chose the most expensive option which was almost £7, just for a letter. So i asked for the cheaper option and she tried scaring me saying it will get lost if I chose that option and that it?s better to get the £7 option to ensure it gets where it needs to go. I argued that I wanted just the first class stamp but she still tried persuading me to buy the most expensive one so I ended up leaving and taking my letter elsewhere.
May 2023 by cecilia stevens
I had an issue with unpaid car tax and was helped by Dawn - she was efficient and knowledgable and result was that tax issue was resolved! Great relief and great service!
April 2023 by shirley frapwell
Hoddesdon Post office now opens Saturday morning
February 2023 by sn
Excellent service and truly remarkable staff. Especially Toula. I sent some gifts to my family in South Africa just before Christmas.... the post office gave me the customs forms to fill in prior to posting. On the day they worked efficiently to process the packages and send them as one shipment to South Africa. They found me the most cost effective way to do this and made sure that all paperwork was in order so the packages had the the best chance of arriving safely at the destination. The staff I dealt with were so polite; friendly and professional. I hope their managers see this post and give them a raise! It is so rare these days to encounter such high standards of service.Ps... all packages arrived safely and my family enjoyed their gifts. Thank you. x
January 2023 by Alex G
Worst service ever. People there have no idea what they are doing
January 2023 by A
Very good staff always helpful if needed
December 2022 by Cintia Moreira
It says the post office should be open until 3.30 but it's closed (12pm). What kind of service is this???
August 2022 by cassie zaghlul
Professional helpful staff.Had to get driving licences renewed and the lady was helpful completed the application from start to finish and photos for £21.
August 2022 by Rose Oz
This is one of the worst post office. They are never trading the full hours from 9 to 5. Always closed early around 3 clock. Big queues and very slow staff acting like they work for the Bank of England.
July 2022 by Alex Grecu
Worst service ever. People there have no idea what they are doing
June 2022 by Barry Benton
Standard PO based within another business. This has helped Hoddesdon to retain the library.
May 2022 by Lisa Perry
Had a lovely lady Dana help me with passport and driving licence today all sent and done within 10 minutes.