February 2025 by Pete Raines
Not enough staff on the self checkout. The one assistant was on the cash desk with a queue leaving myself and at least two other customers hanging around like spare ones waiting to be seen. The problem exacerbated by the poorly applied reduced barcodes not working and items going through at the wrong price.
February 2025 by Michael Mickleburgh
Try and avoid using the mens toilets, they are disgusting
February 2025 by Valter Schmaltz
A great place to shop! They have everything you need at great prices.
February 2025 by Peter S
Nice Waitrose with a good selection.
February 2025 by Magic Box
I had a bad experience with the staff in this store. I asked for help and was just told the chicken is over there , I couldn?t find what I needed because i was denied assistance. I was then followed by security until I paid at the till.
I won?t be coming back here any time soon until they start training their staff better. The security as well was really intrusive, kept poking his head around the aisle (the rice aisle) and then making a point to walk past me multiple times and stand next to me while I was queuing for the self service tills. I was only in the store for 5 mins max. Very disappointed and not what I expect of a Waitrose. Made to feel like a theif and denied proper assistance.
February 2025 by rob Lloyd
Hitchin is a lovely town and this Waitrose is big enough to serve all stock without skipping essentials or extra requirements like vegan vegetarian food and household items. Staff are ultra friendly and the ship is very well stocked and cleaned
February 2025 by Annette Dellar
Really good food
February 2025 by Marc Limbuvala
Not sure how this shop still trades..
February 2025 by Rich Hunte
Despite everything that's happened recently, it's still the best supermarket by far.
February 2025 by Jerome Green
Great parking. You get two hours free. Food it waitrose is amazing and staff are lovely
February 2025 by Willem Dudok de Wit
Clean, friendly and with good variety and choice.
February 2025 by Amanda Freeman
Nice selection of products, easy parking. Staff friendly and helpful.
February 2025 by Lorraine Crawford
Staff are always friendly and helpful.
Good quality food with a great selection of products.
February 2025 by G Bix
I am a regular waitrose shopper and there is always a very good selection of food from fresh fish to very tempting wines, however this store is in need of refurbishment, it feels dated and updating is needed when compared to other multichain foodstores.
February 2025 by Brian Hilton
Nice Waitrose with a cafe
