November 2023 by Noelene Bleach
Such lovely people in there
October 2023 by mai D
I can?t rate this post office highly enough. The team go out of their way to go the extra mile and they are always so friendly. Excellent all round.
June 2023 by Kerry Parkin
I don?t think I?ve ever written a review for a post office but I love this place. Owner is so friendly, staff are lovely, super efficient and hours that suit people who work.
June 2023 by Phil Dobinson
Great shop and post office. Super helpful owners who take the time to be cheerful and welcoming, every neighbourhood needs a shop like this one.
June 2023 by Ian Morrison
Absolutely rapid service with a stack of parcels to be sent & outstanding Hawaiian shirt choice
April 2023 by Sheila Hoppenbrouwers
Very efficient and friendly , helpfull male post office staff
April 2023 by James Fletcher
Best post office in Hitchin. Only went in to post a parcel and the owner started doing the worm across the shop floor
March 2023 by Priya Binag
best post office in hitchin, forget brookers this is the place u wanna be
February 2023 by Jade Shek
wonderful post office
August 2021 by Emmanuel Amoah
Great Customer service and very friendly and they stay true to their opening hours.
August 2021 by Mike Thompson
Nice staff, not a bad range of convenience store products in quite a tight space. The post office side can get busy at peak times but always found the staff there helpful and friendly. ATM outside as well. Car parking outside on the road but not a lot of space and frequently busy.
July 2021 by Nadine Sterling
Always good service, polite, and helpful. It also keeps covid restrictions well upheld as to make sure it doesn't have too many customers inside at one time.
July 2021 by Robert Moore
I visited this branch to claim a postal order refund issued by the Post Office themselves. The young lady behind the counter was being trained by another young Asian man. Upon noticing that I was a black male, he then instructed her to check my ID to "see that I wasn't dodgy" (at a volume to grab attention) and not to simply check that the credentials were matching which is normal practice. There were 2 other white female customers within earshot and this created an awkward atmosphere and was embarrassing. I'm sure he did not instruct his staff to check their ID for the same reason.He then decided to laugh and indicate the letter was false and barcodes were missing. Upon actually checking and accepting that everything was legitimate, in his awkwardness he decide to dance to hip-hop music on the radio and reminisced about "being the club".This behaviour is not what I expect from any Post Office in the UK. I'm a senior tax paying member of the local community and I do not condone these kind of racial bias in their attitudes towards customers. Please do much better next time.
July 2021 by Linda Wiggins
Always receive good service with a smile, it?s a pleasure to visit this post office
September 2020 by Jeanette Lucas
The guy on the post office is really nice and always very pleasant and helpful. Busy shop with not a lot of room to move