March 2023 by Michael Smith
Very helpful needed to make a payment was helped by Sarah who done her best for me many thanks
January 2023 by TheChubbmonkey
My issue was sorted in moments, friendly staff.
July 2020 by Sue Seeney
On Friday we had to call in to sort out a problem we were having with a payment. We were seen by Sarah. She went out of her way to try and help us, even making phone calls and popping into Lloyds next door to check if some details that we had were correct. She was so helpful and friendly and it was a pleasure to deal with her. She is an asset to your company
August 2019 by kerry cook
Always very helpful when I've visted, friendly.
November 2018 by Elizabeth Parker
Always great face to face service.
September 2018 by Cheryl Peers
NAT WEST has to be the worst bank in the world to deal with.
September 2017 by The Ingram Show
Great bank, disabled access friendly and professional
September 2017 by Lucy Pinkstone
Staff always friendly and helpful
July 2017 by Martin B
poor customer service, rude and never apologise, which is the main staple of good customer service. I'm reviewing my accounts with them.
July 2017 by Dean R
Thieves!!! Keep blocking my card for "security reasons" literally every other day and when i complained they shut down my online account. Been with tesco a year now and they have never once blocked my card for false reasons.
April 2017 by David Richards
I have accounts with Lloyds, TSB, Nationwide, Monzo and Natwest. Natwest have the worst customer service and poor user interfaces.
October 2016 by gary kak
Lazy bank can't be bothered to do basic jobs properly and are rude in their conduct (referring to the ever present old white English women, one of them called Penny), I mean a school kid has better work ethic then this lot. They USED TO BE a good bank back in the day and its a shame really. Maybe they are a bit too cocky for their own good. I will NEVER GO to this branch again. They are lucky to get 1/5 only because I had to click a rating star. Doubt the branch manager's gonna bother to read this and take note.
