April 2024 by lesley5111
We stayed here for three nights with friends whilst visiting family and friends. The place has undergone a refurb and has gone with the dark heritage colours that are on trend at the moment, whilst this is cosy in the bar areas it can make the rooms very dark. The rooms are not the biggest and certainly did not need a 6ft plastic plant in the corner of the room, nor the others that were dotted around. Most of the staff were very friendly and the hotel is in an excellent location close to restaurants and shops. We didn't eat in the restaurant but the continental breakfast was more than adequate.
April 2024 by TrudeBailey
We visited the Salisbury recently to see what it was like after its refurb. Having lived in Hertford for years, and visited the Salisbury a lot - we had high hopes. Unfortunately, we were really disappointed. Having arrived, we were told we only had the table for an hour and a half, despite booking. We were served by a young lady who had dirty jeans, dirty hands and her hair was all over her face. We ordered a main course and a drink as we thought that would be quick as we didnt feel very welcome. I ordered a burger and chips and a large lemonade. The price of the burger was 17.50 so again, I had high hopes. The burger was small - smaller diameter than a cheap McDonalds burger, and I turned my small bowl of chips out on to the plate. I counted 9 chips in total and two of them had black ends and were hairy. It was extremely disappointing. If you intend to charge 17.50 for a burger - it needs to be a good portion and not served up by someone who needs a bath. Do better Salisbury!
March 2024 by 641denise
Awful food - lukewarm, tasteless, over-priced. Loud music which apparently cannot be lowered despite another couple also requesting the same. Young staff simply said write to management - we hate it too! This venue was a favourite for decades but since refurb has gone downhill my a mile. Such a shame. Will not return.
March 2024 by Amanda Brandão
Beautiful hotel! Very clean!Staff was lovely and the breakfast was yummy!
March 2024 by Steve Wells
Honestly, the best breakfast in Hertford. Lovely setting, food excellent. Service really good. Pics should be justice enough. Great start to a Sat morning!!
March 2024 by Oleg Donets LIFETONICMUSIC
Really bad experience, 1 hours waiting for food , stuff absolutely frustrated .Bar working well.Leave that place, children can?t wait.
March 2024 by Stephen Richard Boyle
We had a work Christmas meal here and it was very good. It was on a Saturday; so the place was busy, however it has a great atmosphere and food/bar service was still pretty quick. The food and staff were very good. Overall a good experience.
March 2024 by sierraromeobravo
We had a work Christmas meal here and it was very good. It was on a Saturday; so the place was busy, however it has a great atmosphere and food/bar service was still pretty quick. The food and staff were very good. Overall a good experience.
March 2024 by iansums
Booking on line was easy and quick and great to have confirmation of booking with information. Check in was so quick and met by a friendly member of the team. The room was excellent with everything you need and want for a short stay but think I would happy to say for a week in it. Value for money is up there with the best.
March 2024 by C S
We eat here regularly- it's more polished than it used to be and I do miss the simpler old menu. But after a few mediocre/poor meals since the new more up to date and expensive menu was launched after the second recent refurb, the place seems to be finding its feet. Recently had a celebratory meal which was great- risotto, pork belly, sides all great with excellent attention to detail. Also the kitchen made a dessert for us which wasn't currently on the menu because it's my partner's favourite, and couldn't have been more accommodating :)
March 2024 by Clare Bayford
We had the afternoon tea. Excellent value for what you get.
February 2024 by Susan Monk
Amazing
February 2024 by OnAir05569701267
Excellent birthday lunch, with options beyond the usual Sunday Roast, decent wine and very good value. Our server, Becky, was attentive and informative.
February 2024 by Nigel Bateman
Had a stunning Sunday roast even though we were late afternoon. The deserts were totally amazing. Beckie our server was brilliant. 11 out of 10. We will be back for sure.
February 2024 by Natasha George
Beckie was amazing and our Sunday lunch was delicious! The desserts were out of this world. Will definitely be coming back. Thank you.
