December 2023 by Alan Foster
Very handy to pop in, polite and happy staff
October 2023 by Catherine Smith
Helpful friendly staff clean and tidy lots of stock
October 2023 by LG Parker
Staff nice and helpful. Found what I wanted easily; all good.
October 2023 by Glenn Dewey
Great fol all your pet needs
August 2023 by Sophie Barber
Thank you to the team for the help and advice buying our first fish! We had some problems with the fish after a few days and David was excellent with advice and next steps - thank you!
August 2023 by Jo Cuffaro
Spoke to a vet for some information about buying a product to collect urine to check if my cat had an infection . She just kept saying they were nothing to do with the shop and my cat wasn?t registered there and they shut at 1 anyway . Really found her rude and unhelpful. Just because my cat isn?t registered there doesn?t mean she won?t be in the future . Being Saturday I wanted to be able to go to a vets on Monday with at least knowing if my cat had a urine infection which I suspect she does . I definitely won?t bring her there
August 2023 by Nicki Pendry
Avoid at all costs. Took our cat down who had become ill. Before any real tests were done we were told he needed to go on a drip and sent miles away for an overnight stay to the tune of £500! Anyway, 2 appointments later and down to the tune of £280, our cat took a turn for the worse and we took him elsewhere. They don?t seem to care about the animals just how much of your cash they can take. Follow up appointment lots of anomalies, didn?t know what we were talking about and denied giving him an antibiotic. No itemised bill available. Terrible service which we will be escalating.
July 2023 by Marc C
Very helpfull and friendly staff. It is a large store, and caters for most of your household family friend's. They have a onsite veterinary and groomers. It's a grate store, and I travel much further than I need to just to got to that store.
June 2023 by Michelle Roycroft
Always always always late !! How can you be 20 minutes late for a scheduled appointment when you only open at 9am !! It?s utter rubbish and unprofessional.
April 2023 by David Mizen
Came in to buy things for a new puppy as she's nearly ready to go out and about. Was met by Lee when we were deciding between harnesses and she was excellent! Talked us through the various VIP club benefits, answered all our questions and upsold superbly with a great knowledge base and no pushy techniques. Ended up buying a new bed, 2x crates (2 cars!) Harness and food! With new member discounts and puppy discounts through the app I couldn't be happier!
March 2023 by Sean Wareham
The lady my dog saw hardly spoke any decent English, didn't explain the invoice at all. The payment machine wasn't working and was expected to pay cash. Apparently I had a phone call yesterday to explain this which I didn't.
This is the first time I have used this vets and it will be the last.
Not very impressed at all!
February 2023 by Louise ?Lou? D
I practically live here so only fair I review.This branch is wonderful. But pricey sometimes but always great stock available.Staff are super friendly and very knowledgeable. They remember you after a few visits and always ask about your animals.Having the groomer and vet on site is also mega convenient.Decent branch ?
February 2023 by gary snell
Another awful experience at the Hertford store.Wouldn?t honour the sale items I wanted to purchase and instead stood in front of me in a packed store to tell me they legally didn?t have to do anything about it.Awful service again.Extremely embarrassing as well as frustrating.Wasted an hour in store.Contacted them via email and a month later still no reasonable solution.Awful.
February 2023 by Nic Topburd
Lovely Staff and made myself and my Marley the chow chow very welcome.
January 2023 by Boetie Broux
Unbelievable results!! This has been an incredible experience from day one This wasn't my first time trading but honestly I didn?t know what to expect when I first joined. After much loss. she walked me through the entire process from start to finish, which was a HUGE plus! They made the entire process so easy and hassle-free! I?m very impressed! I will definitely be referring her to you all.
Her Name is Mrs Katie George best trader so far,
Contact her directly on
Email:
[email protected]
WhatsApp +1 224-423-5697
